Hot Beverage Services

EPCOR has issued a Negotiated Request for Proposal (NRFP #203595) seeking a qualified provider for comprehensive hot beverage services across its multiple office locations in Edmonton. The scope of work encompasses the supply, installation, maintenance, and ongoing replenishment of equipment and products, including coffee, tea, and related supplies. The successful proponent will be expected to manage an estimated annual volume of 489,000 servings, with the program scheduled to commence in the first quarter of 2027. Key service requirements include maintaining high equipment reliability, adhering to sustainability considerations, ensuring product freshness through strict rotation protocols, and providing innovative technology and financial management tools to support continuous improvement. Proponents must submit their electronic replies through EPCOR's Bidding System no later than October 6, 2026, at 14:00:59 Edmonton time. To be considered, respondents must meet mandatory criteria, including a minimum of two years of experience providing full-service hot beverage programs to office locations. Evaluation will be based on the quality of the response, and EPCOR reserves the right to award the contract to the proponent deemed most favorable to its interests rather than solely on the lowest cost. The contract includes specific administrative requirements such as Net 45-day payment terms, mandatory disclosure of conflicts of interest, and authorization for EPCOR to conduct security and credit checks. Additionally, proponents must comply with all applicable health, safety, and environmental regulations and EPCOR's specific contractor requirements.