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This Solicitation opportunity from Iowa was posted on April 8, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

IDR Incoming Mailroom Modernization

Closed
RFB-185-2525-2026State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561410
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AI Contract Overview

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The Iowa Department of Management’s Division of Information Technology, representing the Iowa Department of Revenue, is soliciting proposals for a comprehensive mailroom modernization solution. This contract aims to replace outdated infrastructure and manual procedures with an integrated, automated system designed to enhance efficiency, accuracy, and security in the handling and processing of incoming mail and documents. The selected contractor will be responsible for providing the necessary hardware, software, and services, ensuring seamless integration with existing Department of Revenue systems, and offering ongoing maintenance, support, and training to meet operational, compliance, and future strategic goals. Key goals of this initiative focus on improving mailroom efficiency, reducing operational risks, and delivering higher quality services to taxpayers and stakeholders. The procurement process includes an optional pre-proposal conference and facilities tour scheduled for late April 2026. Responses to the solicitation, identified as RFB-185-2525-2026, are due by early June 2026. The contract will support operations based primarily in Polk County, Iowa, with Steve Dawson serving as the primary point of contact. This effort is aligned with the Department of Revenue’s vision of operational excellence and improved taxpayer service through technological modernization.

General Info

Iowa Dept of Revenue seeks automated mailroom solution for efficiency, integration, and ongoing support.

Place of Performance

Polk County, IA, USA

Set-Aside

NONE

Documents

1

Pre-Proposal Conference and Site Visit Announcement

OCTET-STREAM

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyIowa → Department of Management - IT
Contacts1 person available
OfficeDes Moines, IA, 50309, USA
Office AddressDes Moines, IA, 50309, USA

Full Description

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The Iowa Department of Management – Division of Information Technology (“Agency”), on behalf of the Iowa Department of Revenue (“IDR”), seeks Proposals from Respondents to provide the hardware, software, and services for a comprehensive, modernized mailroom Solution for the Iowa Department of Revenue (IDR). Through this procurement, IDR aims to replace aging infrastructure and manual processes with an Integrated, automated system that improves efficiency, accuracy, and security in handling incoming mail and processing documents. The Contractor will be responsible for delivering all necessary components, supporting full Integration with IDR’s existing systems, and providing ongoing maintenance, support, and training to ensure the Solution meets IDR’s operational, compliance, and future state objectives. Through this RFP, IDR intends to select a single Contractor to modernize mailroom operations in alignment with its future state vision of operational excellence and enhanced taxpayer services.
Key objectives of this initiative include: • Improve mailroom efficiency • Reduce operational risk • Deliver high quality services to taxpayers and stakeholders
An optional pre-proposal conference and facilities tour for interested proposers is scheduled for 10:00 AM, April 22, 2026, in Room A104A, Hoover State Office Building, 1305 E. Walnut Street, Des Moines, IA 50319.

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