IFB C5613338-D Real-Time Captioning Services

The California Department of Corrections and Rehabilitation seeks qualified vendors to provide real-time captioning services for deaf and hearing-impaired incarcerated individuals across the state through Solicitation 0000039707, titled IFB C5613338-D Real-Time Captioning Services. The contractor will deliver Communication Access Real-time Translation services to ensure immediate access to spoken communication during institutional proceedings, hearings, educational programming, medical appointments, and other critical interactions involving the Board of Parole Hearings and other CDCR operations. Services must be available statewide, accommodating the needs of individuals in various correctional facilities, with captioning delivered promptly and accurately to facilitate full participation and equal access to information. Proposals are due by July 24, 2026, and the solicitation is open to all eligible vendors under the state’s procurement framework. The primary point of contact for inquiries is Maria Crews of the California Department of Corrections and Rehabilitation, reachable via email at maria.crews@cdcr.ca.gov. The contract is intended to meet accessibility requirements under federal and state laws, ensuring compliance with the Americans with Disabilities Act by providing timely, high-quality captioning that supports the rights and communication needs of individuals with hearing impairments within the corrections system.