INFORMAL QUOTES - Mailing Services - Utility Billing

The City of University Park is soliciting informal quotes for solicitation number 2027-02 to establish a turnkey solution for comprehensive utility bill printing, mailing, and electronic image archiving services for approximately 8,300 accounts. The contract is for a one-year term beginning in October 2026, with two optional annual renewals. The selected vendor will be responsible for the full print-and-mail lifecycle, including printing on 24-pound white paper, folding, inserting, and sealing packages with required remittance envelopes, and managing postal deposits. Key technical requirements include NCOALink address verification and the maintenance of a secure cloud-based archive of all bill images for at least 24 months. Award decisions will be based on pricing, operational efficiency, and reference feedback. Vendors must provide unit pricing for services such as ViewBill transmission, address updates, and additional impressions, though the City expects total annual costs to be under 100,000 dollars. Mandatory submission requirements include combined Texas certifications and a Conflict of Interest Questionnaire by the September 29, 2026, deadline. Additionally, contractors must meet strict insurance mandates, including Commercial General Liability and Workers Compensation, and certify compliance with the Americans with Disabilities Act and Texas House Bill 1295 regarding the disclosure of interested parties.