This Subcontract opportunity from Pennsylvania was posted on March 5, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
IP Contact Center Application Support
Contract Overview
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AI Contract Overview
The Pennsylvania State System of Higher Education is seeking a subcontractor to provide technical support for its IP contact center application. This engagement focuses on maintaining critical infrastructure integrated with Avaya, specifically covering call routing, the agent console, reporting functions, and CRM integration. The project falls under NAICS code 518210, reflecting a need for specialized computing and information technology services. The solicitation was posted on March 5, 2025, with a rapid response deadline of March 11, 2025. Interested parties must submit their responses through the Ariba discovery portal to be considered for this technical support role.
General Info
NAICS
Place of Performance
PA, USASet-Aside
Documents
This scope was carved out of 22760550.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
SoleSourceESUConvergentSolutionsGroupLLCSoftwareServices
AI Contract Breakdown
Uniform Contract FormatNo documents to break down
The breakdown needs solicitation documents. None were found from this contract's source.
Timeline
Submission Closed
Organization & Contact Information
Full Description
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