Iso 9001 Internal Quality Auditing (IQA), Training And Consu

This contract involves providing internal quality audits, ISO 9001 Quality Management System (QMS) training, and consulting services aimed at maintaining and enhancing compliance with ISO 9001 and other ISO standards for Austin Energy, a municipal utility in Texas. The scope includes conducting up to 72 internal audits annually, delivering targeted training for managers and staff, and offering expert consultancy to support continuous improvement and certification upkeep over a 24-month period, with options for three additional one-year extensions. The contractor must produce detailed audit reports within 10 business days, ensure all deliverables meet ISO standards, and support Austin Energy’s efforts to sustain its quality certification and operational excellence. The procurement emphasizes compliance with security, data handling, and confidentiality protocols, including strict data security controls, encryption, and incident reporting requirements, as outlined in contractual exhibits. The solicitation is structured as a competitive Request for Proposals (RFP), with evaluation factors primarily based on price (20 points), technical performance in audits, training, and consulting (each 15 points), and local or small business preferences (up to 10 points each). The process emphasizes a trade-off award methodology, balancing cost and quality, with proposals due by December 2, 2025. Offerors must certify compliance with various legal, ethical, and security standards, including non-collusion, debarment, wage theft prevention, and adherence to Texas laws and City policies. The contract includes detailed provisions on security controls, audit rights, data protection, and special requirements such as accessibility compliance and confidentiality, ensuring that all services and deliverables align with both ISO standards and municipal regulations. Overall, this contract aims to ensure Austin Energy maintains high-quality management practices through expert auditing, training, and consulting services, supported by rigorous security and compliance measures.