This Government Contract opportunity from Department Of Agriculture was posted on June 22, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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IT Service Desk & Tier 2 Help Desk Support

Closed

Federal

Submission Closed06/29/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

The contract seeks a small business to provide IT service desk and Tier 2 help desk support for users of the U.S. Department of Agriculture, focusing on incident management, ticket resolution, and timely escalation of complex issues to engineering teams. The work is centered in Alexandria and is structured as a subcontract under a total small business set-aside, ensuring eligibility is restricted to small businesses as defined by the SBA. The North American Industry Classification System code is 541519, reflecting the specialized nature of the technical support services required. Proposals must be submitted by June 29, 2026, and the opportunity was posted on June 22, 2026, with the contracting office designated under the USDA’s Ocp-Pod-Acq-Mgmt-Branch-Ftc. There is no specified place of performance beyond the city of Alexandria, and no point of contact is listed publicly. The contractor will be expected to deliver reliable, responsive technical assistance to USDA personnel, ensuring operational continuity and user satisfaction through structured support processes and collaboration with internal engineering resources.