This Solicitation opportunity from Washington was posted on March 14, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
IT Service Management RFP
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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The City of Bellingham is seeking proposals from qualified vendors to provide a comprehensive IT Service Management software solution that functions as a centralized platform for managing technology services. The software must support core functions such as incident management, problem resolution, and service requests handled by the service desk team, while also offering capabilities to collect data and generate insights into technology assets and their interdependencies. The solution should seamlessly integrate with standard third-party tools and be adaptable for custom integrations, allowing the City to connect with existing and future systems as needed. Beyond the software, the City is looking for a partner capable of offering ongoing guidance, leadership, and support to help evolve and mature its IT service management processes over time. The request for proposals (RFP) was posted on March 14, 2024, with a deadline for submissions set for April 9, 2024. The solicitation is part of the City of Bellingham’s efforts to enhance its IT service delivery and asset management capabilities, emphasizing the importance of a flexible, integrative, and supportive solution provider. The contract falls under the NAICS code 624230, indicating a focus on administrative and support services related to the management of information technology. Interested vendors can find additional details and submit proposals through the provided online portal.
General Info
Place of Performance
WA, USASet-Aside
Documents
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Timeline
Submission Closed
Organization & Contact Information
Full Description
More opportunities from Washington → City of Bellingham
Same awarding agency
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