Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, September 16 at 2:00 PM EDT

Register Free →

Search

Top

Back to Contracts

ITSM Maintenance, Operations, and Consulting Support

Active

State & Local

Response Deadline10/29/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The ITSM Maintenance, Operations, and Consulting Support subcontract provides essential operational support and consulting services for prime contractors working on Information Systems agency projects in Salem, Oregon. The scope of work includes ongoing maintenance and operations support, the execution of small non-project tasks such as training and configuration updates, and the use of ITSM platform administration tools to manage system modifications. Key performance deliverables center on maintaining system uptime, completing configuration change requests, and resolving support tickets. Under NAICS code 541513, this opportunity requires personnel to pass comprehensive background checks to ensure security compliance. Interested parties must submit their responses by October 29, 2026, in accordance with the solicitation posted on September 15, 2026.

General Info

ITSM support and consulting for Oregon agency projects; responses due October 29, 2026.

Agency

Oregon → Information SystemsView Agency

NAICS

541513 - Computer Facilities Management ServicesView NAICS

Place of Performance

Salem, OR, 97301, USA

Set-Aside

NONE

Documents

This scope was carved out of S-73000-00015263.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFQ for SaaS ITSM Platform

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PostedSep 15

subcontract

Response DeadlineOct 29

Submission deadline

Response Deadline

10/29/2026, 09:00:00 PM UTCin about 1 month

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyOregon → Information Systems

ContactsNo contacts available

OfficeN/A

Organization / Agency

Oregon → Information Systems

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Performs ongoing maintenance, operational support, and consulting for prime contractors on Information Systems agency projects. Provides M&O support and executes small, non-project assistance including configuration and training updates. Utilizes ITSM platform administration tools to manage system modifications. Personnel must pass background checks. Delivers system uptime, completed configuration change requests, and resolved support tickets.

Similar Contracts

Same NAICS industry code

Post-Implementation Product SupportThis subcontract opportunity, titled Post-Implementation Product Support, focuses on providing ongoing technical support and maintenance for prime contractors working on financial system projects for the State of North Dakota. The scope of work includes delivering product support, system updates, and help desk services managed through ticketing systems to ensure continuous system availability. The contract operates under defined Service Level Agreements to maintain high standards of technical support. Interested parties should note the response deadline of September 28, 2026, and the associated NAICS code 541513 for computer related services.

POSTED

about 14 hours ago

DEADLINE

Data Migration & Conversion ServicesThis subcontract for Data Migration and Conversion Services involves the extraction, transformation, and loading of legacy financial data for prime contractors supporting State of North Dakota financial system projects. The selected provider will be responsible for developing a comprehensive Data Conversion Plan, executing the migration of data from legacy systems, and conducting rigorous integrity testing using specialized scripts and migration tools. The primary deliverables include the final converted production data and the formal Data Conversion Plan. This opportunity falls under NAICS code 541513 and is associated with the state of North Dakota, with a response deadline of September 28, 2026.

POSTED

about 14 hours ago

DEADLINE

City of Beaumont - Request for Proposal - Managed IT Services

Solicitation # AB-2026-06301

The City of Beaumont is seeking proposals from qualified and experienced IT Managed Service Suppliers to provide core proactive support for the city's IT infrastructure and security. While the primary focus is on core infrastructure and security services, the city may optionally include service desk and worksite support in the scope awarded to the top-ranked proponent. This solicitation, identified as AB-2026-06301, was posted on September 15, 2026, with a response deadline of October 14, 2026, at 8:00 PM. The services will be performed in Beaumont, Alberta, and interested parties should direct inquiries to the Procurement Specialist, Stacyann Tinglin.

City of Beaumont

POSTED

about 17 hours ago

DEADLINE

Post-Implementation Maintenance & SupportThis subcontract for Post-Implementation Maintenance and Support provides ongoing software maintenance and technical support for prime contractors working on Ohio EPA projects. The scope of work includes performing annual software maintenance and general production support within the State environment and Azure Cloud to ensure consistent system availability and the delivery of updated software patches. The opportunity is categorized under NAICS code 541513 and is associated with the EPA PM-ITS Info Tech Service and PM-Fiscal Administration units. Interested parties must respond by the deadline of October 1, 2026.

Epa932000 Pm-its Info Tech Service Lzrs, Epa950000 Pm-fiscal Administration Lzrs

POSTED

about 19 hours ago

DEADLINE

Disaster Recovery (DR) & Continuity of Operations (COOP)This subcontract under the Department of Health and Human Services Omas Strategic Buying Center focuses on establishing and testing disaster recovery and continuity of operations capabilities for prime contractors on HHS ORR OPTM platform projects. The scope of work includes managing geographically separate hosting facilities, executing periodic disaster recovery and annual failover tests, and maintaining detailed system backup and recovery documentation. The selected provider must ensure all activities align with the Authority to Operate and System Security Plan, delivering critical outputs such as Disaster Recovery Test Reports and a comprehensive Continuity of Operations Plan. This opportunity falls under NAICS code 541513 and requires a response by September 21, 2026.

Omas Strategic Buying Center - HHS Mission

POSTED

about 23 hours ago

DEADLINE

IT Help Desk & Application SupportThis subcontract opportunity with the Department of Health and Human Services Omas Strategic Buying Center focuses on providing Tier 1 and 2 technical support and maintenance for prime contractors managing HHS ORR HS/PRS applications. The scope of work includes help desk operations, software upgrades, production troubleshooting, and user access management utilizing remote support tools and ticketing systems. The primary objectives are to maintain strict Service Level Agreements, ensure consistent application uptime, and deliver the resolution of support tickets. This requirement falls under NAICS code 541513 and was posted on September 15, 2026, with a response deadline of September 21, 2026.

Omas Strategic Buying Center - HHS Mission

POSTED

about 23 hours ago

DEADLINE

Cloud Infrastructure Operations & Maintenance (AWS)This subcontract for Cloud Infrastructure Operations and Maintenance (AWS) supports prime contractors on HHS ORR OPTM platform projects under the Department of Health and Human Services. The scope of work involves comprehensive infrastructure management and network monitoring, specifically focusing on managing AWS cloud environments, server configuration, the implementation of managed firewall services, and the establishment of secure remote access via VPNs. A primary objective of the contract is to ensure that all COTS software maintains FedRAMP compliance while delivering a stable, optimized, and monitored cloud hosting environment. Classified under NAICS code 541513, the opportunity was posted on September 15, 2026, with a response deadline of September 21, 2026.

Omas Strategic Buying Center - HHS Mission

POSTED

about 23 hours ago

DEADLINE

Secure Research Environment AdministrationThe Secure Research Environment Administration subcontract with the Department of Veterans Affairs at the Sac Frederick location focuses on the secure management of TBI Registry and TBIMS databases. The primary objective is to maintain secure workflows for sensitive veteran health data, ensuring all environments adhere to strict VA security standards. Key responsibilities include managing authorizations, controls, and providing access audit reports for prime contractors involved in VA research projects. To execute this contract, the provider must be capable of obtaining necessary VA system authorizations and personnel clearances. The project is categorized under NAICS code 541513 and is based in Frederick, zip code 21703. The solicitation was posted on September 15, 2026, with a response deadline of September 18, 2026.

Sac Frederick (36C10X)

POSTED

about 23 hours ago

DEADLINE

Cisco Nexus Switches and Installation

Solicitation # HT001426CISCO

The Defense Health Agency Contracting Activity, on behalf of the National Intrepid Center of Excellence at Walter Reed National Military Medical Center, intends to award a firm fixed price contract to CDW GOVERNMENT LLC. This sole source procurement is for the purchase and installation of a Cisco Nexus switch necessary for the operation of a research data storage system. The award is being pursued under FAR 6.302-1, as CDW GOVERNMENT LLC is identified as the only local reseller capable of providing the required hardware and installation services. This notice serves as an intent to award rather than a request for proposals. Interested parties wishing to demonstrate their capabilities must submit their information via email by 9am EST on September 23, 2026. The government will review any submitted capabilities to determine if a competitive procurement is in its best interest, though the final decision remains at the government's discretion.

Defense Health Agency

POSTED

about 23 hours ago

DEADLINE

TSP System Operations and Maintenance (O&M)The TSP System Operations and Maintenance subcontract supports prime contractors on New York City Department of Transportation projects by providing ongoing monitoring and troubleshooting of the Transit Signal Priority software and hardware ecosystem. The scope of work includes managing Trigger Point servers, resolving Traffic Control System issues, and verifying Phase Split Logs using specialized tools such as TransSuite, Unified Controller Manager, and ASTC firmware to ensure a fully operational TSP system and the resolution of technical tickets. This engagement is categorized under NAICS code 541513 and is performed within New York City. The solicitation was posted on September 15, 2026, with a response deadline of October 19, 2026.

Department Of Transportation

POSTED

DEADLINE

in about 1 month

LInX System Administration and Technical Support ServicesThis subcontract for the Florida Department of Law Enforcement focuses on providing system administration and technical support services for the Florida Regional LInX node. The selected provider will be responsible for managing operational health, performing preventive maintenance, and supporting data integration from various systems, including RMS, JMS, CAD, and pawn systems. Key deliverables include the maintenance of an operational regional node and the resolution of technical support tickets. The contract requires specialized experience with proprietary LInX software and strict adherence to CJIS compliance. Classified under NAICS code 541513, the opportunity was posted on September 14, 2026, with a response deadline of September 17, 2026.

Department of Law Enforcement

POSTED

DEADLINE

Post-Implementation Support and Cloud System MaintenanceThis subcontract for Post-Implementation Support and Cloud System Maintenance involves providing ongoing technical support, software updates, and system administration for Finance and P2P platforms serving Forhousing Devco Limited. The scope of work includes delivering Tier 2 and 3 technical support, managing cloud patches, optimizing reporting functions, and maintaining supplier management modules. The contractor is required to adhere to strict Service Level Agreements regarding system uptime and response times, with a requirement to deliver monthly support reports and system availability metrics. This opportunity, categorized under NAICS code 541513, was posted on September 14, 2026, with a response deadline of October 12, 2026.

Forhousing Devco Limited

POSTED

DEADLINE

More opportunities from Oregon → Information Systems

Same awarding agency

ITSM Technical Writing and Training DeliveryThe ITSM Technical Writing and Training Delivery subcontract focuses on the creation of technical documentation and the execution of training programs for prime contractors working on Information Systems agency projects in Salem, Oregon. The selected provider will be responsible for authoring installation guides, user manuals, and workshop materials, as well as implementing a structured product training program that includes train-the-trainer activities. Key deliverables include completed manuals, guides, and certifications for training sessions. Under NAICS code 611430, the contract requires that all personnel pass the necessary background checks to ensure security compliance. Interested parties must submit their responses by October 29, 2026, in accordance with the solicitation posted on September 15, 2026.

Professional and Management Development Training

POSTED

about 16 hours ago

DEADLINE

in about 1 month

ITSM Implementation and GCC IntegrationThe ITSM Implementation and GCC Integration subcontract involves the technical configuration and integration of an ITSM platform for prime contractors supporting the Oregon Information Systems agency. Key deliverables include a fully integrated ITSM system, technical project documentation, Systems Requirements Documents, and Project Plans. A critical technical component of the work is the configuration of Single Sign-On within the Active Directory domain or Government Community Cloud tenant. The project is based in Salem, Oregon, under NAICS code 541512. All assigned personnel must comply with State security policies and successfully pass required background checks. Responses for this opportunity are due by October 29, 2026.

Computer Systems Design Services

POSTED

about 16 hours ago

DEADLINE

in about 1 month

SaaS ITSM Platform ProvisioningThis subcontract for the Information Systems agency in Oregon involves the provisioning of a cloud-based Software-as-a-Service platform to support prime contractors. The platform must provide comprehensive capabilities for Incident, Asset, Service Request, Knowledge, and Problem Management, along with robust reporting tools. The agreement covers hosting and subscription services for a five-year period and requires full integration with the Government Community Cloud and adherence to all state security standards. The opportunity is categorized under NAICS code 518210 and is based in Salem, Oregon. Interested parties must submit their responses by October 29, 2026, to provide an active SaaS subscription and a fully hosted environment that meets the specified agency requirements.

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

about 16 hours ago

DEADLINE

in about 1 month

RFQ for SaaS ITSM Platform

Solicitation # S-73000-00015263

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

about 16 hours ago

DEADLINE

in about 1 month

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 750+ contractors already using CLEATUS