J--Copier Maintenance

This is a reposting of synopsis solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. As a synopsis solicitation proposals are being requested and no separate notice will be issued. (ii) This synopsis solicitation number is W912CZ08T0884. (iii) This synopsis solicitation RFQ and the provisions and clauses incorporated are those in effect through Federal Acquisition Circular 2005-18 (July 5,2007). (iv) The applicable NAICS is 811212. (v) This synopsis solicitation contains One (1) line item. Quotes are being sought from Small businesses. Services must be performed on site at Fort Richardson AK., and include the applicable manuals. (vii) Delivery location: Director of Information Management 724 Postal Service Loop #5100, Fort Richardson AK 99505-7300. Acceptance will be Government: Fort Richardson, Alaska 99505. CLIN 0001: Copier Equipment Maintenance PERFORMANCE WORK STATEMENT Full Service Maintenance for Copier Equipment Fort Richardson, Alaska C.1 GENERAL C.1.1 Description: The contractor shall provide personnel, equipment, tools, materials, vehicles, and other items and services necessary to provide full service maintenance on Government owned copier located at Fort Richardson, Alaska on a fixed price basis. Contract period is base plus four option years. Copier services include hardware (copiers), accessories, all consumables (except paper, toner, and developer), labor (which is inclusive of all repairs and maintenance) during normal duty hours, periodic preventive maintenance, and key operator/end user training. C.1.2 Technicians: Technicians performing under this contract must have copier maintenance repair certification for the brands of copiers listed in the contract and must provide copies of the certifications to the Contracting Officer prior to performing services. C.1.3 This Contract is a non-personal services Contract. C.2 DEFINITIONS C.2.1. CONTRACTING OFFICER (KO). A person duly appointed with the authority to enter into and administer contracts on behalf of the Government. Only the KO can make changes to the Contract or modify the Contract to add additional services. C.2.2. CONTRACTING OFFICERS REPRESENTATIVE (COR). An individual designated in writing by the KO who ensures the Contractor is in compliance with the contract requirements. The COR shall not be authorized to issue Change Orders, Supplemental Agreements, or direct any contract performance requiring contractual modifications or adjustments. Changes in the scope of work shall be made only by the KO by properly executed modifications. The COR may not obligate the Government to pay the Contractor any additional sums. C.3 GOVERNMENT FURNISHED PROPERTY C.3.1 The Government will provide a listing of all Government owned copiers to include serial number, copier location, annual copy volume allowance, and POC information. If the reported point of contact (POC) for each copier is not available, the alternate POC will be the Contract Performance Representative, 59th Signal Battalion, +1 (555) 000-0000. C.3.2 The Government will provide for the toner and developer for all copiers listed on the Government Furnished Listing of copiers. C.4 CONTRACTOR FURNISHED PROPERTY C.4.1 The Contractor personnel shall furnish his/her own personal items to include tools, equipment, replacement parts, etc necessary to maintain the Government Owned copiers. C.5 SPECIFIC TASKS C.5.1 Contractor Manpower Reporting: C.5.1.1 The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor will report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor is required to completely fill in all the information using the following web address: https://contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officers Technical Representative; (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including subcontractors); (6) Estimated direct labor dollars paid this reporting period (including subcontractors); (7) Total payments (including subcontractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each subcontractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and subcontractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and subcontractor employees deployed in theater this reporting period (by country). As part of the submission, the Contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending 30 September of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractors systems to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website. C.5.1.2 Information from the source website is considered to be proprietary in nature when the contract number and Contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the Contractor name and contract number associated with the data. For internal Army analysis, the reports and queries from the database shall not contain proprietary data. C.5.2 Specific Tasks: C.5.2.1 Service Orders: The Contractor shall respond within one (1) hour to verbal service orders given by the Point of Contact (POC) listed for each copier, the Contract Performance Representative, or the Contracting Officer. C.5.2.1.1 Work Orders: The Contractor shall maintain a copy of the work order, signed by the end user upon completion of the repair or determination that a part must be ordered, for review by the Contracting Officer. C.5.2.2 Repair Services: The Contractor shall return copiers and accessory products to good working order and in accordance with the manufacturers recommendations. Repair services shall be provided in accordance with C.5.2.8 upon request during the normal eight (8) working hours, Monday through Friday, except for Federal holidays. Normal working hours are 7:30 a.m. through 4:30 p.m. Alaska Standard Time. C.5.2.2.1 Service Response Times: C.5.2.2.1.1 For copiers that are operational, but require a repair, the Contractor shall begin service within sixteen (16) working hours. Services will be completed within four (4) working hours after arriving on the job site. C.5.2.2.1.2 For copiers that are non-operational, the Contractor shall begin service within eight (8) working hours. Services will be completed within four (4) working hours after arriving on the job site. C.5.2.2.1.3 In situations where the required parts are not available locally, the Contractor shall order the part and complete the repair of the equipment 14 days from the original date of dispatch. If it is of extreme urgency (Garrison Commander, and any building that has only one machine), the Contractor shall supply a loaner machine. The Contractor shall order the part by the most expeditious means and have it delivered by an express delivery service. All costs incurred for this method will be included in the price of the individual copier maintenance service rate. No additional reimbursement is authorized. C.5.2.3 Preventative Maintenance: Preventative Maintenance (PM) will be performed on Government owned copiers in accordance with manufacturers instructions. A PM schedule will be established at the start of the base year and each option for all Government owned copiers. C.5.2.4 Rates: The rates shall include the cost of servicing equipment and replacement parts to include drums, belts, brushes and all retrofits, or any other part the Contractor determines to be unserviceable. Any parts needing replacement outside the scope of this Contract (see C.5.2.6) shall be coordinated and approved by the Contract Performance Representative, 59th Signal Battalion, +1 (555) 000-0000, or the Contracting Officer. C.5.2.5 Parts: Replacement parts shall be new. All parts replaced while the equipment is being serviced will become the property of the Contractor. Parts ordered shall be delivered and installed within 14 days of the service call. The Contractor must be able to provide the appropriate parts for all brands of copiers contained on the List of Copiers and Prices. C.5.2.6 Full Service Maintenance Exclusions: Full service maintenance does not include the furnishing of toner, developer, and paper. Installation of developer is included in the full service maintenance. Repairs resulting from vandalism, fire, accident, abuse, and acts of God are not included. C.5.2.7 Meter Readings: The Contractor shall collect the beginning meter readings at the inception of the contract performance and at the end of the contract term, and provide this information to the Contract Performance Representative, 59th Signal Battalion, +1 (555) 000-0000. Any coverage charges exceeding the annual copy volume per individual copier will be clearly identified on the invoice. Copiers covered less than the full term of the contract will be prorated accordingly. C.5.2.8 Excess Copies: Excess copies will be calculated at the end of the contract term (at the end of each year for option period contract). C.5.2.9 Equipment Relocation: In the event that the Government relocates copier equipment and the equipment is damaged, the Government will bear the repair expense at a negotiated price. The Contractor must notify the Contract Performance Representative, 59th Signal Battalion, before any repairs are done outside the scope of this contract, so that a separate contract vehicle may be issued. C.5.2.10 Adding/Deleting Equipment: The Government may add or delete equipment at any time with negotiated price adjustments. C.5.2.11 Invoices: A courtesy copy of billing invoices shall be sent to the Contract Performance Representative, 59th Signal Battalion S-4, 724 Postal Service Loop, #7100, Fort Richardson, AK 99505-7100. C.6 Service Performance Summary. The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success. Performance Objective PWS Para Performance Threshold On-Site Copier Maintenance C.5.2.1 C.5.2.2 C.5.2.5 & C.5.2.6 Service Orders. Respond to service calls within one (1) hour 95% of the time. Repair Services. Repaired copiers IAW manufacturers instructions and specified time responses100% of the time. Provide full service maintenance with new replacement parts 100% of the time. Preventative Maintenance C.5.2.3 Preventative Maintenance. Performed manufacturers suggested preventative maintenance 90% of the time. Reports C.5.2.1, C.5.2.7, & C.5.2.8 Provide service record/work order reports, meter readings, and excess copy reports to COR as specified 100% of the time. A list of copiers will be available by contacting Olen Northern by e-mail at contact@example.gov (viii) The provision at FAR 52.212-1, Instructions to Offerors Commercial (JAN 2004), applies to this acquisition (ix), Offers will be evaluated using the best value selection method, the following are the evaluation factors to be used. Technically acceptable, price, delivery time and past performance. The contract will be awarded to the offeror that provides the best value to the government. (x) The clause at 52.212-4, Contract Terms and Conditions -- Commercial Items (OCT 2003) applies to this acquisition. All offers must include a completed copy of this provision. All Offers must either be accompanied by Representations and Certifications or the offeror must be currently registered in ORCA at website https://orca.bpn.gov/ (xii) The following clauses apply: FAR 252.212-7001 -- Contract Terms and Conditions Required to Implement Statutes or Executive Orders Applicable to Defense Acquisitions of Commercial Items (May 2002); FAR 52.214-21 Descriptive Literature (APR 02); FAR 52.217-5 Evaluation of Options (JUL 1990); FAR 52.217-7 Option for Increased Quantity Separately Priced Line Item (MAR 1989) (within 90 days of contract award); FAR 52.204-7 (ALT 1) (OCT 2003) Central Contractor Registration (By 20 Sep 2004); FAR 252.204-7004 -- Required Central Contractor Registration (Alt 1) (NOV 2003); 52.216-1 -- Type of Contract (Firm Fixed Price); FAR 52.246-17 -- Warranty of Supplies of a Noncomplex Nature (APR 1984); FAR 52.232-38 Submission of Electronic Funds Transfer Information with Offer; FAR 52.253-1 -- Computer Generated Forms (JAN 1991); DFAR +1 (555) 000-0000 Contract terms and conditions required to implement statutes or executive orders applicable to Defense Acquisitions of Commercial items. Feb 2006FAR 252.209-7001 Disclosure of Ownership or Control by the Government of a Terrorist Country (MAR 1998); FAR 252.211-7003 Item Identification and Valuation (JAN 2004); FAR 252.225-7001 -- Buy American Act and Balance of Payments Program (Mar 1998); FAR 252.225-7002 Qualifying Country Sources As Subcontractors (Dec 1991); FAR 52.222-21, Prohibition of Segregated Facilities (Feb 1999); FAR 52.222-26, Equal Opportunity (APR 2002); FAR 52.222-35, Equal Opportunity for Special Disabled Veterans, Veterans of the Vietnam Era, and Other Eligible Veterans (DEC 2001); FAR 52.222-36, Affirmative Action for Workers with Disabilities (JUN 1998); FAR 52.222-37, Employment Reports on Special Disabled Veterans, Veterans of the Vietnam Era, and Other Eligible Veterans (DEC 2001); FAR 52.222-19, Child Labor-Cooperation with Authorities and Remedies (JUN 2004); FAR 52.225-13, Restriction on Certain Foreign Purchases (DEC 2003); FAR 52.232-33, Payment by Electronic Funds Transfer-Central Contractor Registration (OCT 2003). (xiii) The full text of clauses and provisions can be accessed at the following web address: http://www.arnet.army.gov/FAR. (xiv) NA. (xv) NA. (xvi) All offers are due no later than 10:00 AM, Alaska Time, 9 July 2008. (xvii) The Government assumes no responsibility for any conclusions or interpretations made by the Contractor based on the information made available by the Government. Nor does the Government assume responsibility for any understanding reached or representation made concerning conditions which can affect the work by any of its officers or agents before the execution of this contract, unless that understanding or representation is expressly stated in this contract. (xviii) Data and information furnished or referred to above is for the Contractors information. For further information contact Olen Northern via facsimile +1 (555) 000-0000, or e-mail: contact@example.gov. Do not e-mail attachments without advance telephonic notification at +1 (555) 000-0000, the e-mail and attachment will be discarded without being read. Just inform the receptionist to let Mr. Northern know that an attachment is coming from, and give your name and company name.