J--Maintenance and Repair Services for Plotters at Various Locations in Japan

***THIS IS A SOURCES SOUGHT NOTICE ONLY**** This sources sought notice does NOT constitute a request for proposal, request for quote, or invitation for bid. The intent of this notice is to identify potential offerors for information and planning purposes and is not to be construed as a commitment by the Naval Facilities Engineering Command Far East (NAVFAC FE), implied or otherwise, to issue a solicitation or ultimately award a contract. An award will not be made on offers received in response to this notice in accordance with FAR 15.201 (e). The Government is not responsible for the cost associated with any effort expended in responding to this notice. NAVFAC Far East is seeking eligible business firms capable of providing repair and maintenance services for RICOH and HP model plotters at various U.S. Naval Installations in Japan. Locations include: 1. Naval Air Facility, Atsugi 2. Naval Fleet Activities, Sasebo 3. Kadena Air Base, Okinawa 4. Naval Air Facility, Misawa 5. Naval Fleet Activities, Yokosuka Plotter models include, but are not limited to: • RICOH Imagio MP W5100R • HP Designjet T1200 HD MFP • HP Designjet T2300 The North American Industry Classification System (NAICS) Code for this procurement is 811212, Computer and Office Machine Repair and Maintenance. SERVICE CALL REQUIRMENT: Part of the work required under this contract will be to receive and respond to service calls for repair work which is required to restore the equipment and system to proper working order. The work shall be conducted as follows: (a) Receipt of service call: The Contractor shall provide a means by telephone or other electronic media for the Contracting Officer or his/her authorized representative to contact the Contractor during the government’s regular working hours throughout the contract period. (b) Response time: The Contractor shall respond to and begin maintenance and repair work for service calls within three (3) hours after receipt of service call or the following work day at 0830 if within three (3) hours to the end of the government’s regular working hours. (c) Completion Time: The Contractor shall complete maintenance and repair work within four (4) hours upon arrival at worksite. The Contractor may be allowed to complete the maintenance and repair work beyond the prescribed time frame if reasons for delay and scheduled completion date/time for accomplishment are justifiable to the Contracting Officer or his/her authorized representative. SUBMITTAL REQUIREMENTS: It is requested that interested firms capable of providing the requested services submit a brief capabilities statement package demonstrating ability to perform the requested services. Interested firms are requested to identify whether that can provide services for both Ricoh AND HP plotter models or if they can provide services for either. The capabilities package must be complete and sufficiently detailed to allow the Government to determine the firm’s qualifications to perform the defined work. The due date for responses to this Sources Sought Notice is November 15, 2016, by 2:00 PM Japan Standard Time (JST). Responses may be sent electronically to Mr. Kyle Monma at contact@example.gov. Questions or comments regarding this notice may be addressed to Mr. Kyle Monma by e-mail at contact@example.gov