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Laptop Technical Support and Maintenance Provider

Active
State & Local

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This subcontract for Laptop Technical Support and Maintenance Provider involves delivering post-purchase technical assistance for prime contractors on DAS Procurement projects benefiting Family and Children's Aid. The scope of work focuses on providing help desk support and technical troubleshooting to maintain a fleet of 120 Dell Latitude laptops. The provider is responsible for managing hardware repairs and replacements using a combination of remote support tools and on-site diagnostic equipment to ensure maximum hardware availability. The project falls under NAICS code 811212 and is managed through the state of Connecticut. Interested parties should note that the solicitation was posted on October 31, 2026, with a response deadline of November 20, 2026. Further details and submission guidelines can be accessed via the CTSource Bid Board.

General Info

Documents

This scope was carved out of 39680.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Request for Information for Dell Laptops

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Organization & Contact Information

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AgencyConnecticut → DAS Procurement
ContactsNo contacts available
OfficeN/A
Organization / AgencyConnecticut → DAS Procurement
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs post-purchase technical support for prime contractors on DAS Procurement projects for Family and Children's Aid. Provides technical troubleshooting, help desk support, and manages hardware replacements and repairs for a fleet of 120 Dell Latitude laptops. Utilizes remote support tools and on-site diagnostic equipment to maintain hardware availability. Delivers ongoing technical support and hardware maintenance.

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