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CIENA Extended Warranty and Technical Support

Active

State & Local

Response Deadline11/06/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The CIENA Extended Warranty and Technical Support subcontract provides one year of manufacturer-backed support and hardware replacement for prime contractors working on Maryland Department of Health projects. The agreement includes Next Business Day shipping for managed spares, Select Support technical assistance, and access to Navigator Base enhanced troubleshooting software to ensure operational continuity. To be eligible, providers must hold OEM or authorized support partner status. The contract focuses on delivering active support coverage and official contract numbers under NAICS code 811212, with a response deadline set for November 6, 2026.

General Info

One year CIENA hardware support and technical assistance for Maryland Department of Health projects.

Agency

Maryland

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

MD, USA

Set-Aside

NONE

Documents

This scope was carved out of BPM059449.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

FC0003735 CIENA -Equipment-On-Net Redundancy – MDH – 300 N Greene St

AI Contract Breakdown

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Timeline

PostedOct 29

subcontract

Response DeadlineNov 6

Submission deadline

Response Deadline

11/06/2026, 07:00:00 PM UTCin 6 days

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Organization & Contact Information

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AgencyMaryland

ContactsNo contacts available

OfficeN/A

Organization / Agency

Maryland

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides one-year manufacturer-backed support and hardware replacement for prime contractors on Maryland Department of Health (MDH) projects. Provisions Next Business Day (NBD) ship managed spares (80M-5130P-NAR), Select Support technical assistance (80M-5130P-SSP-SEL), and Navigator Base enhanced troubleshooting software. Requires OEM or authorized support partner status. Delivers active support coverage and contract numbers.

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