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Managed Spares and Technical Support Services (Ciena 3960/4200 Series)

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract focuses on providing managed spare parts logistics and technical support for prime contractors working on Maryland Department of Information Technology network projects. The scope of work includes managing Next Business Day arrival for spare parts and delivering active support contracts with guaranteed hardware replacement. Specifically, the provider must offer Select Support for Ciena 3960 series and Global Optical Metro support for 4200 series equipment. To be eligible, the contractor must maintain authorized Ciena support partner status. The opportunity is categorized under NAICS code 811212 and is associated with the state of Maryland. Interested parties should note the response deadline of November 3, 2026.

General Info

Ciena spare parts logistics and technical support for Maryland network projects by November 2026.

Agency

Maryland

Place of Performance

MD, USA

Set-Aside

NONE

Documents

This scope was carved out of BPM059403.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

FC0003809 – Ciena NSR Decom Equipment – Revells Neck

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Timeline

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subcontract

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Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyMaryland
ContactsNo contacts available
OfficeN/A
Organization / Agency
Maryland
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs managed spare parts logistics and technical support for prime contractors on Maryland Department of Information Technology (DoIT) network projects. Manages Next Business Day (NBD) arrival of spares and provides Select Support for Ciena 3960 series and Global Optical Metro support for 4200 series. Requires authorized Ciena support partner status. Delivers active support contracts and guaranteed hardware replacement.

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