Dell ProSupport Plus Extended Warranty and Technical Support
Contract Overview
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AI Contract Overview
The Dell ProSupport Plus Extended Warranty and Technical Support subcontract provides manufacturer-backed support and accidental damage protection for prime contractors working on Pennsylvania Game Commission projects. The scope of work includes the delivery of active service contracts and warranty registrations for 50 devices, ensuring comprehensive coverage and hardware reliability. Key technical requirements include the provision of Next Business Day Onsite support, TX24 Technical Support, and the management of Keep Your Hard Drive security protocols. To qualify for this engagement, the provider must hold official authorization as a Dell ProSupport Plus provider.
General Info
Place of Performance
PA, USASet-Aside
Documents
This scope was carved out of 6100066874.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
23BATS Rugged Laptops 26
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