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Licensure Contractor (LOCAL)

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The State Superintendent of Education for the District of Columbia is seeking a Licensure Contractor to provide critical technical and administrative support to the educator licensure team. The primary objective of this engagement is to manage technical system functions and deliver high-quality customer service to applicants. By providing consistent technical assistance and troubleshooting for the online licensure platform, the contractor will ensure a seamless user experience and maintain the accuracy and timeliness of the licensure process. This forecast indicates a need for continued capacity into FY27 to support the modernization of systems and processes. By handling routine technical and application-related inquiries, the contractor will enable the internal licensure team to focus on long-term system improvements. The requirement is categorized under NAICS code 561422, focusing on the operational stability and efficiency of the educator licensure framework.

General Info

DC Superintendent seeks licensure contractor for technical support and system management through FY27.

Agency

District of Columbia → State Superintendent of Education (OSSE)

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

DC, USA

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

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Organization & Contact Information

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AgencyDistrict of Columbia → State Superintendent of Education (OSSE)

ContactsNo contacts available

OfficeDC

Organization / Agency

District of Columbia → State Superintendent of Education (OSSE)

Office AddressDC

ContactsNo contact information available

Full Description

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The contractor will provide essential support to the educator licensure team by managing technical system functions and delivering responsive, highquality customer service. As the licensure team continues to strengthen and modernize its systems and processes, the need for consistent, reliable technical assistance will increase. Maintaining a contractor in FY27 will ensure the team can maintain timely and accurate support to applicants, troubleshoot issues within the online licensure platform, and uphold a seamless customer experience. This added capacity will allow the licensure team to focus on ongoing system improvements while ensuring all users receive prompt and effective assistance with technical and applicationrelated inquiries.

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