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Managed Hosting & Support Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The Managed Hosting and Support Services subcontract provides essential technical infrastructure and maintenance for prime contractors working on Case Management System projects for the Los Angeles County District Attorney's Office. The scope of work involves managing a high-availability hosting environment and delivering dedicated Help Desk support to ensure consistent system performance and reliability. A critical component of this engagement is the strict adherence to Information Security and Privacy requirements, specifically maintaining continuous CJIS and CLETS compliance. The selected provider is responsible for delivering a hosted CMS environment that meets established service level agreements to support the operational needs of the agency in Los Angeles.

General Info

Managed hosting and Help Desk support for LA County DA Case Management Systems.

Documents

This scope was carved out of RFP-DA-IT01.

The full solicitation package (14 documents), including the RFP, is on the prime solicitation, not on this scope.

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Case Management System (CMS) Solution

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Organization & Contact Information

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AgencyCalifornia → Department of Office of District Attorney
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides ongoing hosting, maintenance, and technical support for prime contractors on Los Angeles County District Attorney’s Office CMS projects. Manages a high-availability hosting environment and provides Help Desk support. Requires continuous CJIS/CLETS compliance and adherence to Information Security and Privacy requirements. Delivers a hosted CMS environment and ongoing support SLAs.

Similar Contracts

Same NAICS industry code

More opportunities from California → Department of Office of District Attorney

Same awarding agency

NAICS: 541512
SLED
Case Management System (CMS) Solution
Solicitation # RFP-DA-IT01
The Los Angeles County District Attorney's Office is soliciting proposals under RFP-DA-IT01 for a modern, fully integrated, cloud-based Case Management System (CMS) to replace multiple aging legacy applications. The selected solution will serve as the enterprise platform for the entire prosecutorial lifecycle, including investigation, intake, filing, trial, sentencing, and post-conviction processes. The system must integrate with external justice partners, such as the Los Angeles County Superior Courts, and other critical systems like Odyssey, Evidence.com, and M365. The project is structured into five phases: Discovery and Planning, Development and Data Conversion, Implementation and Deployment, Post-Implementation Support, and Ongoing Support and Operations. The contract is anticipated to last for five years following final acceptance, with the County holding options for five additional one-year extensions and six month-to-month extensions, for a maximum potential term of ten years and six months. Award selection is based on a cumulative score from a two-phase evaluation focusing on functional and technical demonstrations, as well as the lowest evaluated total cost of ownership. Key requirements include strict adherence to CJIS, HIPAA, HITECH, and PCI DSS security standards, as well as ADA Section 508 compliance. The contractor must provide annual performance security and maintain a comprehensive Quality Control Plan. Payment is primarily handled via Electronic Funds Transfer, with a ten percent holdback retained for each deliverable until final acceptance.
Computer Systems Design Services

POSTED

29 days ago

DEADLINE

in about 1 month
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