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This Government Contract opportunity from California was posted on August 20, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

MSS Technical Support & Maintenance Provider

Closed
State & Local

Contract Overview

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The MSS Technical Support and Maintenance Provider subcontract focuses on delivering ongoing technical support and software maintenance for prime contractors associated with the County of San Mateo Public Safety Communications projects. The scope of work includes performing annual maintenance, supporting approximately 2,500 users, and facilitating knowledge transfer to County staff through the use of monitoring tools and help desk ticketing. To ensure operational security, all personnel are required to maintain valid fingerprinting records and security clearances. The provider is responsible for delivering regular maintenance reports and keeping system documentation updated. This opportunity is categorized under NAICS code 541513 and is managed by the Public Safety Communications agency in California. Interested parties must submit their responses by the deadline of September 22, 2026.

General Info

Technical support and software maintenance for San Mateo County Public Safety Communications projects.

Documents

This scope was carved out of 2027-RFP-00007.

The full solicitation package (7 documents), including the RFP, is on the prime solicitation, not on this scope.

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Message Switch System Replacement

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → Public Safety Communications
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides ongoing technical support and software maintenance for prime contractors on County of San Mateo Public Safety Communications projects. Performs annual maintenance, supports 2,500 users, and provides knowledge transfer to County staff using help desk ticketing and monitoring tools. Personnel must maintain security clearances and fingerprinting records. Delivers maintenance reports and updated system documentation.

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