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CLMS Application Support & Maintenance

Active

State & Local

Response Deadline10/23/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The CLMS Application Support and Maintenance subcontract is issued by the North Carolina Department of Health and Human Services to provide comprehensive technical support, system administration, and maintenance for the CLMS. The selected provider will be responsible for managing backup schedules, executing recovery procedures via failover sites, and utilizing monitoring tools to ensure continuous system availability. Key performance requirements include strict adherence to Service Level Agreements and the implementation of a robust Disaster Recovery Plan. The contractor must effectively resolve technical support tickets and maintain system stability under NAICS code 541513. The response deadline for this opportunity is October 23, 2026.

General Info

NC DHHS subcontract for CLMS technical support, maintenance, and disaster recovery by October 2026.

Agency

North Carolina → Department of Health and Human Services - DhhsView Agency

NAICS

541513 - Computer Facilities Management ServicesView NAICS

Place of Performance

NC, USA

Set-Aside

NONE

Documents

This scope was carved out of 30-2025-037-DHB.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Sourcing Event - RFP 30-2025-037-DHB Contract Lifecycle Management System

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Timeline

PostedAug 19

subcontract

Response DeadlineOct 23

Submission deadline

Response Deadline

10/23/2026, 08:00:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyNorth Carolina → Department of Health and Human Services - Dhhs

ContactsNo contacts available

OfficeN/A

Organization / Agency

North Carolina → Department of Health and Human Services - Dhhs

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides ongoing technical support, system administration, and maintenance for the CLMS for prime contractors on NC Department of Health and Human Services projects. Performs regular maintenance, manages backup schedules, and executes recovery procedures using failover sites and monitoring tools. Must meet Service Level Agreements (SLA) and Disaster Recovery Plan requirements. Delivers ongoing system availability and resolved technical support tickets.

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