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This Government Contract opportunity from North Carolina was posted on August 19, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

CLMS Application Support & Maintenance

Closed
State & Local

Contract Overview

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The CLMS Application Support and Maintenance subcontract is issued by the North Carolina Department of Health and Human Services to provide comprehensive technical support, system administration, and maintenance for the CLMS. The selected provider will be responsible for managing backup schedules, executing recovery procedures via failover sites, and utilizing monitoring tools to ensure continuous system availability. Key performance requirements include strict adherence to Service Level Agreements and the implementation of a robust Disaster Recovery Plan. The contractor must effectively resolve technical support tickets and maintain system stability under NAICS code 541513. The response deadline for this opportunity is October 23, 2026.

General Info

NC DHHS subcontract for CLMS technical support, maintenance, and disaster recovery by October 2026.

Documents

This scope was carved out of 30-2025-037-DHB.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Sourcing Event - RFP 30-2025-037-DHB Contract Lifecycle Management System

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyNorth Carolina → Department of Health and Human Services - Dhhs
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides ongoing technical support, system administration, and maintenance for the CLMS for prime contractors on NC Department of Health and Human Services projects. Performs regular maintenance, manages backup schedules, and executes recovery procedures using failover sites and monitoring tools. Must meet Service Level Agreements (SLA) and Disaster Recovery Plan requirements. Delivers ongoing system availability and resolved technical support tickets.

More opportunities from North Carolina → Department of Health and Human Services - Dhhs

Same awarding agency

New
SLED
30-270121-ITD HCL Digital Experience Annual Software Subscription and Support - IT Sourcing Event
Solicitation # 30-270121-ITD
The North Carolina Department of Health and Human Services (NCDHHS) is seeking a single vendor to provide HCL Digital Experience (DX) Cloud Native Tier 1 software subscriptions and support for the Pre-Admission Screening and Resident Review (PASRR) screening process. This solicitation, numbered 30-270121-ITD, utilizes a Best Value Analysis and Lowest Price Technically Acceptable (LPTA) source selection method. The contract is for an initial term of one year, with the State retaining the option to extend for two additional one-year periods. The software must be delivered electronically and must be capable of securely managing data classified as Restricted under North Carolina statewide policies. The award will be based on a firm-fixed price for the twelve-month subscription, with technical acceptability determined through BAFOs, oral presentations, and product demonstrations. Payment terms are Net 30 days for software and the month following the accrual of charges for services. The contract includes specific legal protections, such as limiting vendor liability to two times the contract value and requiring a 30-day written notice for termination for convenience. Vendors must submit their signed electronic offers via the Ariba Sourcing Module by November 6, 2026, and must provide certification of compliance with E-Verify.

POSTED

1 day ago

DEADLINE

in 9 days
View Details

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