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This Government Contract opportunity from California was posted on June 26, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

NetApp SupportEdge Advisor Software Subscription & Monitoring

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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Solicitation # BD-27-1060-ITD00-ITD00-133583
The Executive Office of Technology Services and Security for the Commonwealth of Massachusetts is issuing RFI 27-05706, solicitation number BD-27-1060-ITD00-ITD00-133583, to gather industry feedback and market research for an Enterprise Customer and Relationship Platform. The goal is to identify solutions that provide a governed foundation for managing customer and organizational relationships, sales and account processes, service interactions, engagement, workflow, data analytics, automation, and legal case management across multiple state entities. The platform must support enterprise-scale administration, billing hierarchies, and integration with the broader technology ecosystem while ensuring data portability and vetted AI capabilities. Key requirements for the platform include strict adherence to accessibility and inclusive-design compliance, as well as robust security measures such as identity and least-privilege authorization, encryption, and vulnerability management. Vendors must disclose any active FedRamp certifications and ensure that any integrated artificial intelligence aligns with the EOTSS GenAI Policy, specifically regarding data privacy, human oversight, and governance. As this is a Request for Information, it does not obligate the Commonwealth to a future contract, and responses will be used solely to inform the development of a potential future Request for Responses or Request for Quotes. Interested parties must submit their responses via COMMBUYS by October 16, 2026, utilizing the provided Vendor Response Matrix to distinguish between native capabilities, configurations, and roadmap items.
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AI Contract Overview

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The contract encompasses the provision of NetApp SupportEdge Advisor services for AFF A800 systems, delivering comprehensive proactive monitoring, predictive analytics, and remote diagnostic capabilities to ensure optimal system performance and uptime. It includes scheduled firmware updates and technical advisory support, designed to preemptively identify and resolve potential issues before they impact operations, thereby reducing downtime and enhancing system reliability. Services are delivered as a software subscription with continuous oversight, leveraging NetApp’s advanced analytics to provide actionable insights and recommendations tailored to the specific environment of the AFF A800 arrays. This is a subcontract under the Internal Services Department of California, with a posted date of June 26, 2026, and a response deadline of July 10, 2026. The NAICS code 541512 indicates it falls under Custom Computer Programming Services, aligning with the software-based nature of the support offerings. Performance is required to be conducted in Los Angeles, though no specific address or point of contact is provided. The solicitation is accessible via a public online portal, and no set-aside status or additional eligibility requirements are specified, making it open to qualified subcontractors seeking to provide advanced storage support services.

General Info

NetApp SupportEdge Advisor for AFF A800 systems with proactive monitoring, firmware updates, and remote diagnostics via software subscription.

Agency

California → Internal Services DepartmentView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Los Angeles, CA, USA

Set-Aside

NONE

Documents

This scope was carved out of RFB-IS-26201084-1.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

27000030-COMPUTER - HARDWARE - MAINTENANCE - NETAPP AFF A800

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → Internal Services Department
ContactsNo contacts available
OfficeN/A
Organization / Agency
California → Internal Services Department
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide NetApp SupportEdge Advisor services including proactive monitoring, predictive analytics, remote diagnostics, firmware updates, and technical advisory support for NetApp AFF A800 systems.

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