On-Demand Telephone Interpretation (OPI)
Contract Overview
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AI Contract Overview
This subcontract with Region 4 ESC in Texas provides on-demand telephone interpretation services to support prime contractors. The provider is responsible for managing high-volume call queues and utilizing specialized telephony infrastructure and routing software to connect English speakers with qualified interpreters in various target languages. The services are delivered in real-time and must strictly adhere to professional interpretation ethics and confidentiality standards. Classified under NAICS code 541930, the contract ensures seamless linguistic support for projects managed by the State of Texas.
General Info
Agency
NAICS
Place of Performance
TX, USASet-Aside
Documents
This scope was carved out of 26-05.
The full solicitation package (14 documents), including the RFP, is on the prime solicitation, not on this scope.
Interpretation and Translation Services and Solutions
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Timeline
Organization & Contact Information
Full Description
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