On-Site Field Service and Technical Support for Molecular Analyzers

The contract entails on-site field service and technical support for molecular diagnostic instruments across VA medical centers, with responsibilities including preventive maintenance, troubleshooting, and emergency repairs to ensure uninterrupted operation of critical diagnostic equipment. Work is to be performed at various VA facilities, with the primary place of performance specified as Amarillo, Texas, though services may extend to other locations within the VA network. The scope requires skilled personnel capable of servicing a range of molecular analyzers, adhering to strict operational standards to support patient care and laboratory efficiency. This subcontract, posted on July 20, 2026, with a response deadline of August 5, 2026, falls under NAICS code 811212 for medical and diagnostic laboratory services. It is managed by the Department of Veterans Affairs through the 257-NETWORK Contract Office 17, and contractors must be prepared to meet rapid response requirements for urgent equipment failures while maintaining scheduled preventive maintenance protocols. All service activities must align with VA’s compliance, safety, and documentation standards, and successful bidders will be expected to provide timely, reliable, and technically proficient support to sustain the functionality of molecular diagnostic systems critical to veteran healthcare delivery.