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On-Site ICT Field Engineering Services

Active
International

Contract Overview

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The On-Site ICT Field Engineering Services subcontract involves providing hands-on technical support and physical ICT maintenance for prime contractors working on Equals Trust school projects. The scope of work includes the installation and setup of physical equipment, hardware troubleshooting and repairs, on-site software installations, and the configuration of multi-function devices using standard ICT toolkits and diagnostic hardware. The primary objective is to deliver fully operational on-site hardware and ensure all technical tickets are resolved. To qualify for this engagement, staff must meet specific DFE requirements. The opportunity was posted on November 2, 2026, with a response deadline of February 26, 2027. This subcontract falls under NAICS code 811212 and is managed by Equals Trust.

General Info

Subcontract for on-site ICT field engineering and hardware support for Equals Trust schools.

Documents

This scope was carved out of ET01.17.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

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Equals Trust - Provision of ICT Managed Services Stage 1

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Organization & Contact Information

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AgencyEquals Trust
ContactsNo contacts available
OfficeN/A
Organization / AgencyEquals Trust
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs hands-on technical support and physical ICT maintenance for prime contractors on Equals Trust school projects. Sets up and installs physical equipment, performs hardware troubleshooting and repairs, and executes on-site software installations and MFD configurations. Uses standard ICT toolkits and diagnostic hardware. Requires staff qualified to DFE requirements. Delivers fully operational on-site ICT hardware and resolved technical tickets.

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Same NAICS industry code

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NAICS: 541512
New
International
Equals Trust - Provision of ICT Managed Services Stage 1
Solicitation # ET01.17
Equals Trust is seeking an ICT Managed Services Provider under solicitation ET01.17 to implement a centralized Trust-model approach for ICT provision across its schools. The selected supplier will serve as the single point of contact for all ICT requirements, managing third-party providers and delivering technical support, system management, and consultancy services. Key responsibilities include hands-on equipment setup, software installations, troubleshooting, and repairs, all while adhering to Department for Education requirements and maintaining a consistent operating model. The contract is valued at 3,000,000 GBP excluding VAT, with a base term from January 3, 2028, to January 2, 2031, and potential extensions through January 2, 2033. The procurement follows a competitive flexible procedure in two stages. Stage 1 focuses on selection and participation criteria, requiring tenderers to demonstrate technical ability through education sector contract examples, financial standing via audited accounts, and security compliance through Cyber Essentials Plus or an equivalent standard. Stage 2 will evaluate the most advantageous tender based on a weighting of 60% for quality and 40% for pricing. Mandatory insurance requirements include 5 million GBP for Employer’s and Public Liability, and 1 million GBP for Professional Indemnity, Product Liability, and Cyber Liability. Invoicing will be conducted monthly in arrears via email. The estimated award decision date is April 30, 2027.
Computer Systems Design Services

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about 6 hours ago

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in 4 months
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