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This Government Contract opportunity from Department Of Veterans Affairs was posted on May 13, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

On-Site Technical Support and Help Desk Services

Closed
Federal

Contract Overview

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This contract involves providing day-to-day technical support and help desk services specifically for clinical staff using Pyxis systems, which are integral for medication management. The services include troubleshooting issues related to login problems, medication stocking errors, system reporting, and offering training to ensure staff proficiency. Support is to be delivered either on-site or remotely, accommodating the needs of the clinical environment. The contract is a subcontract awarded by the Department of Veterans Affairs, under the 250-NETWORK Contract Office 10. It pertains to the NAICS code 541512, which covers computer systems design services. The place of performance is in Cleveland, with a ZIP code of 44106. The solicitation was posted on May 13, 2026, with a response deadline of May 20, 2026. This arrangement emphasizes timely, reliable technical assistance to support clinical operations and maintain the smooth functioning of healthcare technology systems.

General Info

Provide technical support and training for Pyxis systems to clinical staff onsite or remotely.

Agency

Department Of Veterans Affairs → 250-NETWORK Contract Office 10 (36C250)

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Cleveland, OH, 44106, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 250-NETWORK Contract Office 10 (36C250)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 250-NETWORK Contract Office 10 (36C250)
Office AddressN/A
ContactsNo contact information available

Full Description

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Day-to-day user support for clinical staff using Pyxis systems, including troubleshooting login issues, medication stocking errors, reporting problems, and training, delivered on-site or remotely.