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Ongoing Technical Support and Help Desk

Active

State & Local

Response Deadline09/24/2026, 11:00:59 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Ongoing Technical Support and Help Desk services is issued by the Administration of California and is based in San Bernardino, zip code 92415. The contract focuses on providing Tier 1 and Tier 2 technical support, encompassing account management, general troubleshooting, and response services driven by specific service level agreements, with the potential requirement for 24/7 availability to address critical issues. The opportunity is categorized under NAICS code 541519. It was posted on August 20, 2026, and the deadline for responses is September 24, 2026. Interested parties can find further details through the provided electronic procurement link for the San Bernardino County portal.

General Info

California subcontract for Tier 1 and 2 technical support in San Bernardino.

Agency

California → AdministrationView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

San Bernardino, CA, 92415, USA

Set-Aside

NONE

Documents

This scope was carved out of SPD126-SPDAD-6472.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP for Water Quality and Compliance Software Solution

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PostedAug 20

subcontract

Response DeadlineSep 24

Submission deadline

Response Deadline

09/24/2026, 11:00:59 PM UTCin 23 days

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Organization & Contact Information

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AgencyCalifornia → Administration

ContactsNo contacts available

OfficeN/A

Organization / Agency

California → Administration

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide Tier 1–2 technical support for users, including troubleshooting, account management, and SLA-driven response, potentially with 24/7 availability for critical issues.

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