This Government Contract opportunity from Department Of Health And Human Services was posted on May 14, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Ongoing Technical Support & Help Desk Services

Closed

Federal

Submission Closed05/25/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Command Center IT Systems Installation

Port of Houston Authority

POSTED

1 day ago

DEADLINE

in 11 days

AI Contract Overview

The contract for Ongoing Technical Support & Help Desk Services involves delivering continuous technical support, user assistance, troubleshooting, and system maintenance to ensure seamless operations. This includes Tier 1 and Tier 2 support levels, user training, and round-the-clock helpdesk availability. The goal is to maintain uninterrupted functionality of the supported systems and provide timely resolution to technical issues. Issued by the Omas Strategic Buying Center within the Department of Health and Human Services, the contract is classified under NAICS code 541512, indicating its focus on computer systems design services. The work is to be performed in Eagle Butte, with a response deadline set for May 25, 2026. This subcontract opportunity is geared toward sustaining operational efficiency through expert technical assistance and comprehensive user support.

General Info

Continuous Tier 1 and 2 technical support, user training, and helpdesk for system maintenance.

Agency

Department Of Health And Human Services → Omas Strategic Buying Center - Information TechnologyView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Eagle Butte, SD, 57625, USA

Set-Aside

NONE

Documents

This scope was carved out of SS-26-IHS3433.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Materials Marketing and E-Ordering Software System

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedMay 14

subcontract

Response DeadlineMay 25

Deadline has passed

Submission Closed

05/25/2026, 04:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Health And Human Services → Omas Strategic Buying Center - Information Technology

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Health And Human Services → Omas Strategic Buying Center - Information Technology

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide continuous technical support, user assistance, troubleshooting, and system maintenance including Tier 1–2 support, user training, and helpdesk availability to ensure uninterrupted operations.