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Pega Software Implementation for Patent's Systems

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DOCPAPT1300006Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The United States Patent and Trademark Office (USPTO) intends to award a commercial item contract to Pegasystems Inc. for the implementation and support of Pega software within the USPTO’s Patent Review Processing System (PRPS). This contract will span 36 months, beginning December 15, 2012, and concluding December 14, 2015, and includes one twelve-month base period with two twelve-month option periods. The work involves an estimated 28,800 man-hours, wherein Pegasystems will supply highly skilled Pega Engineers to be onsite, offering critical knowledge transfer, strategic guidance on future product developments, and acting as a liaison between USPTO and Pega’s internal experts. This arrangement is aimed at ensuring USPTO’s effective use and integration of the proprietary Pega software in its patent review processes. Pegasystems is tasked with providing engineers who have the necessary core competencies and access to Pega’s proprietary technology, enabling direct support for the USPTO’s critical systems. The onsite presence will facilitate swift resolution of issues, product feature requests, and strategic escalation paths. The contract is under the Department of Commerce Patent Office, with the place of performance in Alexandria, VA. Chris S Hannah is designated as the contracting officer overseeing this procurement. This engagement is designed to enhance the USPTO's operational efficiency by leveraging Pegasystems’ expertise in Pega software.

General Info

USPTO contracts Pegasystems for 36 months to implement and support Pega software onsite.

Agency

Department Of Commerce Pto

NAICS

541511 - Custom Computer Programming Services

Place of Performance

600 Dulany St., ALEXANDRIA, VA, 22313, USA

Set-Aside

NONE

Documents

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Uniform Contract Format

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Timeline

PhasePresolicitation

PostedNov 21

Presolicitation

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Organization & Contact Information

AgencyDepartment Of Commerce Pto

Contacts1 person available

OfficeALEXANDRIA, VA, 22314, USA

Organization / AgencyDepartment Of Commerce Pto

Office AddressALEXANDRIA, VA, 22314, USA

Contacts

Chris S HannahContracting Officer

contact@example.gov

+1 (555) 000-0000

Full Description

The United States Patent and Trademark Office (USPTO) plans to award a commercial item contract to Pegasystems Inc., 101 Main Street, Cambridge, MA 02142-1519 in accordance with the USPTO Efficiency Act, 35 U.S.C. - 2(b)(4)(A). The total contract period of performance will be for a thirty-six (36) month period from December 15, 2012 through December 14, 2015 consisting of one twelve month base period and two, twelve month option periods. The contract effort will consist of 28,800 total estimated man-hours. Under the aforementioned contract, Pegasystems Inc., will staff highly qualified and experienced Pega Engineers to ensure the successful implementation of Pega software into the USPTO's Patent's system called the Patent Review Processing System (PRPS). Onsite services are required directly from Pega's software engineers to accomplish the following: - Provide knowledge transfer of information available only from Pega's software engineers gaining onsite knowledge on various components of their product that USPTO will leverage in the newest release of the product. - Provide strategic guidance on the future direction of Pega products. - Direct USPTO's queries to internal Pega experts and relay their guidance to USPTO. - Provide a channel to the appropriate organizations with Pega for USPTO to escalate problems and request new product features. Pegasystems Inc. can provide Pega Engineers with the necessary core Pega software capabilities and qualifications, including knowledge of and access to Pega's proprietary software, necessary to successfully support USPTO's critical systems.