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Pega Software Implmentation for Trademarks Systems

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DOCPAPT1300005Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The United States Patent and Trademark Office (USPTO) intends to award a 36-month commercial item contract to Pegasystems Inc. for the implementation of Pega software within the USPTO's Trademarks' Web and Business Services (WBS) Project. The contract includes a 12-month base period followed by two 12-month option periods, running from November 30, 2012, through November 29, 2015, with an estimated total of 40,320 man-hours. Pegasystems will provide highly qualified Pega Engineers onsite to facilitate the integration of Pega software, leveraging their proprietary knowledge and expertise to support USPTO's critical trademark systems. Key responsibilities under the contract involve knowledge transfer from Pega Engineers to the USPTO team, strategic guidance on Pega product direction, and serving as a liaison between USPTO and Pega's internal experts to address queries, escalate problems, and request new features. This collaboration ensures that USPTO gains access to specialized Pega capabilities necessary for the successful deployment and operation of their trademark software systems. The contract is managed through the Department of Commerce and will be performed in Alexandria, Virginia, with Chris S. Hannah serving as the designated Contracting Officer.

General Info

Pegasystems awarded 36-month contract to implement Pega software for USPTO trademark systems.

Agency

Department Of Commerce Pto

NAICS

541511 - Custom Computer Programming Services

Place of Performance

United States Patent and Trademark Office 600 Dulany St., ALEXANDRIA, VA, 22313, USA

Set-Aside

NONE

Documents

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Timeline

PhasePresolicitation

PostedNov 21

Presolicitation

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Organization & Contact Information

AgencyDepartment Of Commerce Pto

Contacts1 person available

OfficeALEXANDRIA, VA, 22314, USA

Organization / AgencyDepartment Of Commerce Pto

Office AddressALEXANDRIA, VA, 22314, USA

Contacts

Chris S HannahContracting Officer

contact@example.gov

+1 (555) 000-0000

Full Description

The United States Patent and Trademark Office (USPTO) plans to award a commercial item contract to Pegasystems Inc., 101 Main Street, Cambridge, MA 02142-1519 in accordance with the USPTO Efficiency Act, 35 U.S.C. - 2(b)(4)(A). The total contract period of performance will be for a thirty-six (36) month period from November 30, 2012 through November 29, 2015 consisting of one twelve month base period and two, twelve month option periods. The contract effort will consist of 40,320 total estimated man-hours. Under the aforementioned contract, Pegasystems Inc., will staff highly qualified and experienced Pega Engineers to ensure the successful implementation of Pega software into the USPTO's Trademark's Web and Business Services (WBS) Project. Onsite services are required directly from Pega's software engineers to accomplish the following: - Provide knowledge transfer of information available only from Pega's software engineers gaining onsite knowledge on various components of their product that USPTO will leverage in the newest release of the product. - Provide strategic guidance on the future direction of Pega products. - Direct USPTO's queries to internal Pega experts and relay their guidance to USPTO. - Provide a channel to the appropriate organizations with Pega for USPTO to escalate problems and request new product features. Pegasystems Inc. can provide Pega Engineers with the necessary core Pega software capabilities and qualifications, including knowledge of and access to Pega's proprietary software, necessary to successfully support USPTO's critical systems.