Post-Sale Support and Warranty Services

The contract titled Post-Sale Support and Warranty Services requires the provision of comprehensive warranty services, technical support, spare parts, and repair functions for a wheel washer system following its installation. This subcontract is a Total Small Business Set-Aside under the SBA program, ensuring eligibility and participation are limited to small businesses as defined by the FAR 19.5 regulations. The North American Industry Classification System code 811310 applies, indicating the work falls under repair and maintenance services for industrial machinery. Performance of all tasks must occur at Fort Moore, Georgia, with a zip code of 31699, and all obligations must be fulfilled in alignment with the Department of Defense’s requirements under the FA4830 23 Cons Cc agency. The solicitation was posted on June 29, 2026, with a response deadline of July 7, 2026, at 2:00 PM Eastern Time. This document outlines the expectations for ongoing post-installation support, covering all aspects of system maintenance, including prompt response to technical issues, availability of approved replacement components, and timely execution of repairs under warranty terms. The contractor is expected to maintain high service standards and ensure minimal operational disruption to the wheel washer system throughout the warranty period. All activities must comply with federal guidelines and be delivered in accordance with the place of performance specified at Fort Moore.