This Solicitation opportunity from New York was posted on June 12, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Purchase of additional software licenses under contract C003636

Closed

2123422State & Local

Submission Closed06/20/2025, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541910

New

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Solicitation # S-44300-00018189

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Solicitation # 0000040712

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RFP823 - Secret Shopper/Mystery Shopping Evaluation of the Aging and Disability Resource Connection

Solicitation # RFP823

The Atlanta Regional Commission (ARC) is soliciting proposals for RFP823 to engage a qualified firm to conduct a secret shopper and mystery shopping evaluation of the Aging and Disability Resource Connection (ADRC). The selected contractor will assess the accessibility, responsiveness, and overall customer experience of the ADRC by testing the Platform 28 telephone system and designated email touchpoints. A primary objective is to evaluate staff adherence to policies and the Georgia Division of Aging Services (DAS) Standards of Promptness, specifically regarding contact initiation within two business days and assessment completion within ten business days. The project requires the delivery of a work plan, evaluation protocols, a comprehensive dataset, a draft summary audit report, and a final presentation of findings. The contract is subject to strict compliance with HIPAA, the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and Title VI of the Civil Rights Act. Key performance milestones include the completion of mystery shopping activities by April 15, 2027, and the submission of the final report and presentation by June 15, 2027. Proposals must be submitted as a single PDF or Word document via the ARC procurement portal by December 29, 2026, and must not exceed 15 pages. Evaluation will be based on a variety of factors, including set-up fees, unit costs for phone and email evaluations, and the overall reasonableness and value of the proposal, rather than strictly the lowest price. Site registration and application approval on the procurement portal are mandatory prerequisites for submission.

Atlanta Regional Commission

POSTED

8 days ago

DEADLINE

in 2 months

AI Contract Overview

The contract involves the purchase of additional software licenses by SUNY Stony Brook under a pre-existing agreement, with the contract running from December 1, 2023, to November 30, 2028. This procurement is designated as a sole-source award granted exemption from the usual advertising requirements under Chapter 862 of the Laws of 1990 and Section 144(2)(e) of the Economic Development Law, due to the recipient being Electronic Data Collection Corp. The contract covers all New York State counties and is valued between $500,000 and $2,000,000. The solicitation was posted on June 12, 2025, with a response deadline of June 20, 2025. The primary point of contact for this procurement is Margaret Remiszewski, a Senior Contract Officer at SUNY Stony Brook, reachable via email at [email hidden] or by phone at [phone hidden]. The contract pertains to the NAICS code 541910, indicating services related to software publishing and data processing. This procurement is part of the State University of New York’s efforts to expand its software capabilities, and all questions regarding this sole-source award should be directed to the designated contact. Further details can be accessed through the provided online link.

General Info

Agency

State University of New York (SUNY)

NAICS

541910 - Marketing Research and Public Opinion Polling

Place of Performance

NY, USA

Set-Aside

NONE

Documents

No documents available

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Timeline

PhaseClosed

PostedJun 12

Solicitation

Response DeadlineJun 20

Deadline has passed

Submission Closed

06/20/2025, 12:00:00 AM UTC

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Organization & Contact Information

AgencyState University of New York (SUNY)

Contacts1 person available

OfficeN/A

Organization / AgencyState University of New York (SUNY)

Office AddressN/A

Contacts

Margaret RemiszewskiSr. Contract Officer

contact@example.gov

+1 (555) 000-0000

Full Description

Consistent with Chapter 862 of the Laws of 1990, SUNY Stony Brook requested an exemption from initially publishing this contract opportunity in the NYS Contract Reporter. In accordance with Section 144(2)(e) of the Economic Development Law, the Office of the State Comptroller has granted this exemption. Reason for advertising exemption: Single Source Award recipient: Electronic Data Collection Corp Any questions or comments regarding this notice of sole-source, single-source, or procurement otherwise exempt from advertising in the NYS Contract Reporter should be directed to the contact person listed for the contracting agency or public authority. Ad end date:06/20/2025 Contract term: 12/1/23 - 11/30/28 County(ies): All NYS counties Location: SUNY at Stony Brook