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R -- iComplaints QRM Module

Active
IQ273P0750436Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The United States Patent & Trademark Office’s Office of Civil Rights seeks to enhance its Equal Employment Opportunity claims processing by acquiring an additional module for the existing iComplaints Software, currently provided by MicroPact Engineering Inc. This new module aims to improve tracking, data organization, and end-of-year reporting capabilities, while ensuring seamless integration with other USPTO database applications. MicroPact Engineering is the sole provider of the software, and the USPTO intends to procure the module, along with reporting and maintenance services, through a contract encompassing a base year and four optional years. The base year includes the module, reporting, and maintenance, while the optional years focus on end-of-year reporting and ongoing maintenance. The total contract value, including options, is $71,250. Although MicroPact is the sole distributor, USPTO is open to reviewing capability statements from other companies that believe they can fulfill the requirements. The solicitation is managed by the Department of Commerce, located in Alexandria, VA, with Christopher E. Harris serving as the contract specialist. The contract falls under NAICS code 541511, which pertains to custom computer programming services.

General Info

USPTO contracts MicroPact for iComplaints module, reporting, maintenance; total $71,250, five-year term.

NAICS

541511 - Custom Computer Programming Services

Place of Performance

VA

Set-Aside

NONE

Documents

0

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Timeline

Posted

special-notice

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Organization & Contact Information

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AgencyDepartment Of Commerce Pto
Contacts1 person available
OfficeALEXANDRIA, VA, 22314, USA
Organization / AgencyDepartment Of Commerce Pto
Office AddressALEXANDRIA, VA, 22314, USA
Contacts
Christopher E HarrisContract Specialist

Full Description

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The United States Patent & Trademark Office (USPTO), Office of Civil Rights (OCR) currently processes requests for Equal Employment Opportunity consulting/claims/appeals. As a part of the OCR mission we are charged with the responsibility of efficiency and timeliness in processing EEO claims. Therefore, we require a secure tracking system to manage and maintain data and provide an expanded scope of informative reports while having the ability to interface with other USPTO database applications. The OCR is currently fulfilling this need via iComplaints Software, which is distributed by MicroPact Engineering Inc. The USPTO will add a module which increases the ability to track and organize this data and facilitate end of year (EOY) reporting. Micropact Engineering is the sole owner and distributor of this software. Therefore, it is the intention of the USPTO to acquire this module, report and maintenance from Micropact. This includes a base year and 4 option years.The base year will consist of the module, reporting, and maitenance. The option years consist of the EOY report and maintenance. The total value of the contract with options is $71,250.00. If there is anyone other company who thinks they can do this work, the company may send a capability statement.

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NAICS: 541820
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The United States Patent and Trademark Office (USPTO) has issued a Sources Sought Request for Information (RFI) under NAICS 541820 for public relations services to develop and execute a nationwide public awareness campaign. The primary objective of this effort is to educate the public on the dangers of counterfeit pharmaceuticals and medical devices that are falsely represented as legitimate products. The scope of work includes the creation of a comprehensive campaign strategy, production of videos and public service announcements, development of a microsite and social media campaign, and the writing of blogs and press releases. Additionally, the selected vendor will be responsible for identifying and pitching influencers, celebrities, and journalists to amplify the campaign's reach and collaborating with the Office of Public Affairs to establish success metrics. This RFI is strictly for market research and planning purposes and does not constitute a formal solicitation or a commitment to award a contract. The government intends to use the gathered information to identify qualified small business contractors for a future solicitation. Interested vendors must submit a concise response not exceeding five pages, including a capability statement, primary contact information, and relevant project examples, in searchable PDF format. Questions are due by October 26, 2026, at 1pm ET, and final RFI responses must be submitted to the designated points of contact, Joy Pitts and Emanele Gawrelski, by November 6, 2026, at 10am ET. While SAM.gov registration is not required for the RFI stage, it will be mandatory for any vendor submitting a formal offer during the subsequent procurement phase.
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POSTED

14 days ago

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