R -- iComplaints QRM Module
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The United States Patent & Trademark Office’s Office of Civil Rights seeks to enhance its Equal Employment Opportunity claims processing by acquiring an additional module for the existing iComplaints Software, currently provided by MicroPact Engineering Inc. This new module aims to improve tracking, data organization, and end-of-year reporting capabilities, while ensuring seamless integration with other USPTO database applications. MicroPact Engineering is the sole provider of the software, and the USPTO intends to procure the module, along with reporting and maintenance services, through a contract encompassing a base year and four optional years. The base year includes the module, reporting, and maintenance, while the optional years focus on end-of-year reporting and ongoing maintenance. The total contract value, including options, is $71,250. Although MicroPact is the sole distributor, USPTO is open to reviewing capability statements from other companies that believe they can fulfill the requirements. The solicitation is managed by the Department of Commerce, located in Alexandria, VA, with Christopher E. Harris serving as the contract specialist. The contract falls under NAICS code 541511, which pertains to custom computer programming services.
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