Rebate Program Administration and Customer Support
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
The Rebate Program Administration and Customer Support subcontract provides essential staffing and operational assistance to prime contractors managing Home Energy Rebate projects for the Oklahoma Department of Commerce. The scope of work centers on the operation of a dedicated call center utilizing CRM and telephony systems to facilitate the end-to-end processing of rebate applications. Key responsibilities include performing rigorous income verification and managing quality assurance protocols to ensure the integrity of installed energy work. Under this agreement, the subcontractor is responsible for delivering fully processed applications and ensuring all customer inquiries are resolved efficiently. The opportunity is categorized under NAICS code 561110, with a response deadline set for December 15, 2026. This role is critical in maintaining the administrative flow and customer satisfaction levels for the state's energy rebate initiatives.
General Info
Place of Performance
OK, USASet-Aside
Documents
This scope was carved out of EV00000921.
The full solicitation package (18 documents), including the RFP, is on the prime solicitation, not on this scope.
Energy Rebate
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Timeline
Response Deadline
Organization & Contact Information
Full Description
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