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Remote Technical Support Services (Phone)

Active

Federal

Response Deadline11/02/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract opportunity involves providing remote phone-based technical assistance to prime contractors working on Department of Veterans Affairs laboratory projects. The selected provider will deliver real-time guidance and initial troubleshooting for Epredia Vega and SlideMate systems, operating between 7:00 AM and 3:30 PM PST. To be successful, the provider must possess technical proficiency in Epredia system operations and maintain access to the manufacturer's technical databases. This effort falls under NAICS code 541519 and is managed by the Department of Veterans Affairs Network Contract Office 22.

General Info

Remote technical assistance for VA laboratory Epredia Vega and SlideMate systems.

Agency

Department Of Veterans Affairs → 262-NETWORK Contract Office 22 (36C262)

NAICS

541519 - Other Computer Related Services

Place of Performance

AZ

Set-Aside

NONE

Documents

This scope was carved out of 36C26227Q0060.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

J066--Epredia Vega and SlideMate Systems Maintenance Support Services for the Greater Los Angeles VA Healthcare System

AI Contract Breakdown

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Timeline

PostedOct 22

subcontract

Response DeadlineNov 2

Submission deadline

Response Deadline

11/02/2026, 06:00:00 PM UTCin 10 days

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 262-NETWORK Contract Office 22 (36C262)

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Veterans Affairs → 262-NETWORK Contract Office 22 (36C262)

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides remote phone-based technical assistance for prime contractors on Department of Veterans Affairs laboratory projects. Assists users with general operation and initial troubleshooting of Epredia Vega and SlideMate systems between 7:00 AM and 3:30 PM PST. Requires technical proficiency in Epredia system operations and access to manufacturer technical databases. Delivers real-time technical guidance and troubleshooting support.

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