Remote Telehealth Service Delivery (Technology & Compliance Support)

The contract entails providing technical support for secure, PHIPA-compliant video conferencing systems used to deliver remote psychological services to offenders within Correctional Service of Canada facilities across Ontario, excluding the National Capital Region. The scope focuses on ensuring the integrity, confidentiality, and compliance of telehealth platforms with provincial health privacy legislation, enabling safe and effective clinical interactions between mental health providers and incarcerated individuals. The support must maintain operational continuity, address system vulnerabilities, and adhere to stringent security protocols mandated for handling sensitive health and correctional data. The subcontract is issued under NAICS code 518210 and is open to qualified vendors responding by the deadline of July 8, 2026. Performance is expected to occur primarily in Ontario outside the National Capital Region, with all technical infrastructure and support services required to meet federal standards for data protection and accessibility in correctional environments. The contract does not specify a set-aside classification and is part of a broader initiative by the Government of Canada to modernize and secure telehealth delivery within the corrections sector.