This Solicitation opportunity from Massachusetts was posted on August 22, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
RFP:137-25 MBTA Survey Administration
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
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The Massachusetts Bay Transportation Authority (MBTA) is seeking a qualified partner to administer comprehensive employee and rider surveys, including data collection, quality assurance, and reporting. The contract, valued between 500,000 and 1.5 million dollars, emphasizes high-quality, validated data collection through multilingual staff, field audits, and strict adherence to sampling and data integrity standards. Bidders must submit detailed cost proposals using a structured pricing form that captures hourly rates for various roles and marginal cost estimates for scope adjustments. The procurement process involves a best-value trade-off evaluation, prioritizing technical merit over price, with clear scoring criteria for project approach, staffing, management, and data quality strategies. The contract is governed by MBTA Standard Terms and Conditions, applicable federal and state laws, and specific insurance and certification requirements, including cybersecurity protocols, conflict of interest disclosures, and diversity certifications. The solicitation, posted on August 22, 2025, requires proposals to be submitted electronically via COMMBUYS by September 22, 2025, with separate technical and price volumes adhering to page limits—10 pages for experience, 20 for project plan, and 10 each for staffing and management strategies. The contract incorporates detailed representations and certifications, including small business attestations, supplier diversity commitments, and compliance with security and employment laws. Performance and acceptance are based on the delivery of validated, anonymized survey data, with quality control measures such as field audits and data validation processes. The agreement also stipulates strict security requirements for handling sensitive data, including multi-factor authentication, background checks, and ongoing security awareness training for personnel. Overall, the contract emphasizes transparency, compliance, and high standards for data quality and project management to support MBTA’s strategic planning and operational needs.
General Info
Place of Performance
MA, USASet-Aside
Timeline
Submission Closed
Organization & Contact Information
Full Description
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