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This Government Contract opportunity from Department Of Health And Human Services was posted on June 18, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

ServiceNow Platform Administration and Sustainment

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541511
New
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DEADLINE

in 28 days
NAICS: 541511
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Solicitation # 693KA9-26-R-00003
The NISC Enterprise Support Tasking (NEST) contract, solicitation 693KA9-26-R-00003, is a set-aside for Women-Owned Small Business (WOSB) concerns to provide the Federal Aviation Administration (FAA) with operations and maintenance support for the NIMS and CMIS systems. The scope of work involves managing the task order and financial management lifecycles, including integration with FAA financial systems such as PRISM and Delphi. The contractor will ensure uninterrupted system availability, provide quality assurance, and maintain security certifications and ATO status. A critical component of the effort is serving as a Subject Matter Expert to provide the architecture, design, development, and deployment of a new software system required to support the transition from the NISC IV to the NISC V contract. The contract is structured as a firm fixed price award with a 12-month base period and four 12-month option periods, totaling up to five years. The FAA will utilize a Best Value approach for selection, prioritizing technical approach, past performance, and price. Key deliverables include the maintenance of the KITT Financial Database and NISC Invoice Approval Tool, as well as the development of financial dashboards for metrics such as Estimate at Completion and Earned Value Measurement. Performance will be evaluated based on technical quality and timeliness, with a required transition period not to exceed 90 days. All work will be performed at FAA or contractor facilities, with a focus on cybersecurity compliance and adherence to the FAA IT Enterprise Risk Management Framework.
693KA9 Contracting For Services

POSTED

about 19 hours ago

DEADLINE

in about 1 month

AI Contract Overview

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The contract entails the ongoing administration, configuration, and sustainment of the ServiceNow platform to support IHS, Tribal, and Urban health facilities, focusing on critical operational elements such as user management, role configuration, and system performance optimization. The work is essential to ensuring the platform remains reliable, secure, and efficiently tailored to meet the unique needs of health services delivery across these entities. All activities must be conducted with a high degree of precision to maintain compliance, enable seamless user experiences, and support the mission-critical functions of the health care infrastructure served by the contract. This subcontract is issued under the Buy Indian Set-Aside program, specifically designated for the Department of Health and Human Services, Indian Health Services, ensuring priority for eligible Native American-owned businesses. The NAICS code 541511 identifies it as a provider of custom computer programming services. The performance location is Rockville, Maryland, with a response deadline of June 30, 2026, at 1:30 PM. The contract is managed by the Program Support Center Acquisition Management Service within the Department of Health and Human Services, and all work must align with federal procurement guidelines and the specific objectives of the Indian Health Service.

General Info

Administer and optimize ServiceNow for IHS, Tribal, and Urban health facilities under Buy Indian Set-Aside program.

Agency

Department Of Health And Human Services → Program Support Center Acq Management SvcView Agency

NAICS

541511 - Custom Computer Programming ServicesView NAICS

Place of Performance

Rockville, MD, 20857, USA

Set-Aside

BICiv

Documents

This scope was carved out of IHS1528286.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

IHS1528286 – Enterprise Information Technology Service Management (EITSM) Support Services

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Program Support Center Acq Management Svc
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Health And Human Services → Program Support Center Acq Management Svc
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide ongoing administration, configuration, and sustainment of the ServiceNow platform including user management, role configuration, and system performance optimization for IHS, Tribal, and Urban health facilities.

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