ServiceNow Software Licensing and Subscription Management

The contract entails the provision and ongoing management of ServiceNow software subscriptions, with a focus on optimizing license usage, ensuring regulatory compliance through detailed reporting, and conducting financial analysis to identify and implement cost avoidance strategies. The scope requires the vendor to actively monitor subscription metrics, align licensing with organizational needs, and deliver actionable insights that reduce unnecessary expenditures while maintaining full operational functionality across all ServiceNow modules. This subcontract is issued by the University of Michigan under NAICS code 518210, with a posting date of August 7, 2026, and a response deadline of September 4, 2026. The work is to be performed in support of Michigan’s internal operations, though specific performance location details are not provided. The contract demands a high level of technical proficiency in ServiceNow’s licensing architecture and financial modeling capabilities, as success hinges on the vendor’s ability to balance compliance, efficiency, and cost savings without disrupting service delivery. Bidders must submit proposals through the designated SciQuest portal prior to the stated deadline.