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Software Subscription Technical Support & Help Desk (Tier 2)

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract seeks a subcontractor to provide Tier 2 technical support for users of Visual Dx, addressing issues related to system access, performance, and functionality. This support is critical for ensuring uninterrupted operation and user satisfaction, with the focus on resolving complex technical problems beyond the scope of basic help desk services. The work will be performed in Bethesda, Maryland, with a response deadline of July 17, 2026, and the solicitation was posted on July 2, 2026. The contracting activity is under the Department of Defense, specifically identified as Usuhs, and the contract falls under NAICS code 541519 for other computer-related services. There is no set-aside classification indicated, and the contract is structured as a subcontract, indicating the awardee will be working under a prime contractor or broader agreement. No point of contact information is provided in the data, and the location details are limited to the city and zip code with no state or country specified beyond the known context of Bethesda.

General Info

Subcontractor to provide Tier 2 Visual Dx technical support in Bethesda, Maryland, by July 17, 2026, for DoD via Usuhs.

Agency

Department Of Defense → UsuhsView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Bethesda, MD, 20814, USA

Set-Aside

NONE

Documents

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No documents available

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Timeline

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Organization & Contact Information

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AgencyDepartment Of Defense → Usuhs
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → Usuhs
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Tier 2 technical support for Visual Dx users, including troubleshooting access, performance, and functionality issues.

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