SPRINGSHARE PATRON POINT RENEWAL - BRAND SPECIFIC

The Internal Services Department for the County of Los Angeles is soliciting bids for a brand-specific renewal of SpringShare Patron Point and Patron Sync subscriptions for the term of November 1, 2026, through October 31, 2027. This procurement requires bidders to be authorized distributors, resellers, or service providers, and they must provide a manufacturer's letter of certification on official letterhead. The award will be granted to the most responsive and responsible bidder, with a strong emphasis on prompt delivery as the items are urgently needed. The contract is governed by California law and includes strict data security requirements, mandating that all County information be stored and processed within the continental United States. The contractor must maintain daily backups in a hardened environment and ensure data can be retrieved within two hours during any service interruption. Administrative requirements include compliance with California Labor Code Section 1776, adherence to Board Policy 3.185 regarding the elimination of single-use plastics, and a commitment to consider GAIN/GROW program participants for hiring. Payment terms are generally net 30 days, though certified Local Small Business Enterprises are eligible for prompt payment within 15 calendar days. Bidders must submit a comprehensive set of exhibits, including certifications for compliance, prevailing wages, and organization questionnaires, by the deadline of November 10, 2026.