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STOP HATE Support and Help Line Operations

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for the STOP HATE Support and Help Line Operations involves managing day-to-day call center activities for prime contractors on projects for the Illinois Department of Human Rights. The primary objective is to staff and operate a dedicated help line that provides critical support services to individuals reporting bias and hate crimes, requiring personnel to undergo specialized crisis intervention and sensitivity training. In addition to help line operations, the contract includes the execution of job training and employment initiatives for persons with disabilities. Based in Chicago, the project focuses on delivering a fully operational support system for the public under NAICS code 561110.

General Info

Subcontract for Chicago-based hate crime help line operations and disability employment training services.

Agency

Illinois → Chicago

NAICS

561110 - Office Administrative Services

Place of Performance

Chicago, IL, 60661, USA

Set-Aside

NONE

Documents

This scope was carved out of 26-442DHR-MGMTO-B-51306.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

26-442DHR-MGMTO-B-51306 | State Use DHR-CDHC-HelpStopHate Chicago Lighthouse

AI Contract Breakdown

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Timeline

PostedMar 2

subcontract

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Organization & Contact Information

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AgencyIllinois → Chicago

ContactsNo contacts available

OfficeN/A

Organization / AgencyIllinois → Chicago

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs day-to-day call center operations for prime contractors on Illinois Department of Human Rights projects. Staffs and manages a help line for the STOP HATE initiative, providing support services to individuals reporting bias and hate crimes. Executes job training and employment for persons with disabilities. Requires crisis intervention and sensitivity training. Delivers an operational, staffed help line providing support services to the public.

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