Technical Application Support Specialist (TASS) Services
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AI Contract Overview
The contract entails providing continuous technical application support services for Ephesoft and Nintex solutions at the Syracuse VA Medical Center. The scope includes troubleshooting, performance monitoring, and user assistance to ensure the smooth functioning of these software applications. This subcontract is managed under the Department of Veterans Affairs through the 242-NETWORK Contract Office 02 (36C242) and falls under the NAICS code 541519, which covers other computer-related services. The contract aims to maintain optimal software performance and support end-users effectively, enabling the medical center to utilize these platforms for their operational needs. Although specific location details and points of contact are not provided, the work focuses on delivering technical expertise and problem resolution as part of ongoing support. The solicitation was posted on May 7, 2026, indicating a future engagement period for the service provider.
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