Technical Support & Help Desk Services

This contract involves providing ongoing technical support services, including a help desk designed to assist users with troubleshooting and system maintenance tasks. The work must be carried out in alignment with established service level agreements to ensure timely and effective resolution of technical issues. The contract is a subcontract opportunity under the Buy Indian Set-Aside program, specifically linked to the Department of Health and Human Services' Indian Health Services, indicating a focus on supporting tribal or indigenous healthcare infrastructure. The solicitation was posted on June 8, 2026, with responses due by July 18, 2026. The contract is categorized under NAICS code 541519, which pertains to other computer-related services, reflecting its technical nature. The designated place of performance is Winterhaven, with the agency overseeing this opportunity being the Phoenix Area Indian Health Service office within the Department of Health and Human Services. This engagement aims to enhance and sustain critical IT operations in support of healthcare services for the targeted community.