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Technical Support & Help Desk Services

Active

State & Local

Response Deadline09/14/2026, 07:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract seeks providers to deliver ongoing Tier 1–2 technical support and help desk services to staff and users, encompassing troubleshooting, account management, system monitoring, user training, and documentation development. This support is essential for maintaining operational efficiency and ensuring seamless technology access across the organization. Services must be responsive, reliable, and aligned with best practices for end-user assistance and problem resolution. The contract is classified as a subcontract under NAICS code 541519 and was posted on July 29, 2026, with a response deadline set for September 14, 2026. It is administered by the Kentucky Horse Park under the Kentucky agency, with performance expected to be conducted at an unspecified location listed as “Other.” Subcontractors must be prepared to meet the operational demands of a state-supported facility, with no set-aside provisions specified, meaning all eligible entities may compete. Interested parties must submit proposals through the provided online portal by the stated deadline.

General Info

Provide Tier 1–2 tech support and help desk services to Kentucky Horse Park staff by September 14, 2026.

Agency

Kentucky Horse ParkView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Other, KY, US

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedJul 29

subcontract

Response DeadlineSep 14

Submission deadline

Response Deadline

09/14/2026, 07:30:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyKentucky Horse Park

ContactsNo contacts available

OfficeN/A

Organization / Agency

Kentucky Horse Park

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Office AddressN/A

ContactsNo contact information available

Full Description

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Ongoing Tier 1–2 technical support for staff and users, including troubleshooting, account assistance, system monitoring, training, and documentation.

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