RFP-758-2600000490-4 | Campground Reservation Management System

The Kentucky Horse Park is soliciting proposals for a comprehensive, web-based, cloud-hosted campground reservation management system. The selected vendor will provide all necessary software, hosting, implementation, support, maintenance, and training to enable both online and phone reservations. Key system requirements include real-time campsite availability, secure credit card payment processing, and an interactive visual map of campground sites and park features. The contract is structured as a firm fixed unit price agreement for an initial term of two years, with the possibility of four additional two-year renewals upon mutual agreement. Proposals are evaluated based on a 2,000-point scale, divided between a technical proposal (800 points), a cost proposal (800 points), and optional oral demonstrations (400 points). To be considered, vendors must achieve at least 50 percent of the maximum technical points and strictly adhere to the mandatory requirements checklist. The Commonwealth emphasizes rigorous data security, requiring all data to be maintained within the contiguous United States, adherence to PCI-DSS and KITS security standards, and the provision of annual third-party certification reports such as SOC 2 Type 2. The final closing date for submissions is September 14, 2026, with all proposals required to be submitted electronically via the Commonwealth eProcurement system.