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This Government Contract opportunity from Department Of Health And Human Services was posted on May 20, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and Help Desk Services

Closed
Federal

Contract Overview

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This contract involves providing continuous technical support services for a data exchange platform, ensuring availability around the clock with a guaranteed response time of two hours for any incidents. The responsibilities include giving advance notice for any scheduled maintenance activities and offering remote assistance to users without requiring the installation of local software. The contract is a subcontract opportunity posted by the Department of Health and Human Services through the Omas Strategic Buying Center for Information Technology, with a focus on NAICS code 541512. The work will be performed in Eagle Butte, with the solicitation posted on May 20, 2026, and a response deadline set for May 29, 2026, at 4:00 PM. This opportunity emphasizes timely and efficient remote technical support to maintain the smooth operation of the data exchange platform, catering primarily to the health and human services sector. No specific set-aside or organization type is indicated.

General Info

Provide 24/7 remote technical support for data platform, 2-hour response, Eagle Butte location.

Agency

Department Of Health And Human Services → Omas Strategic Buying Center - Information Technology

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Eagle Butte, SD, 57625, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Omas Strategic Buying Center - Information Technology
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Health And Human Services → Omas Strategic Buying Center - Information Technology
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide 24/7 technical support for the data exchange platform with a 2-hour response time to incidents, advance notification for scheduled maintenance, and remote user assistance without local software installation.