This Government Contract opportunity from Department Of Health And Human Services was posted on May 20, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Technical Support and Help Desk Services
Contract Overview
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AI Contract Overview
This contract involves providing continuous technical support services for a data exchange platform, ensuring availability around the clock with a guaranteed response time of two hours for any incidents. The responsibilities include giving advance notice for any scheduled maintenance activities and offering remote assistance to users without requiring the installation of local software. The contract is a subcontract opportunity posted by the Department of Health and Human Services through the Omas Strategic Buying Center for Information Technology, with a focus on NAICS code 541512. The work will be performed in Eagle Butte, with the solicitation posted on May 20, 2026, and a response deadline set for May 29, 2026, at 4:00 PM. This opportunity emphasizes timely and efficient remote technical support to maintain the smooth operation of the data exchange platform, catering primarily to the health and human services sector. No specific set-aside or organization type is indicated.
General Info
Agency
NAICS
Place of Performance
Eagle Butte, SD, 57625, USASet-Aside
Documents
This scope was carved out of SS-26-IHS1526579.
The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.
Secure Exchange Data Software
AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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