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Technical Support and Help Desk Services

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This contract involves providing ongoing technical support and help desk services focused on hardware and software issues related to the Palarum PUP system. The services include troubleshooting problems, performing necessary replacements, and assisting users to ensure smooth operation. The contract is a subcontract under the Department of Veterans Affairs, specifically managed by the 261-NETWORK Contract Office 21. The work is to be performed primarily in Palo Alto, with the scope centered on resolving technical difficulties and maintaining system functionality. The contract falls under the NAICS code 541512, which pertains to computer systems design services, highlighting the specialized nature of the support required. As it is a subcontract, the details about solicitation number, set-aside status, and point of contact are not specified.

General Info

Provide technical support and help desk services for Palarum PUP system in Palo Alto.

Agency

Department Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)View Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Palo Alto, CA, USA

Set-Aside

NONE

Documents

This scope was carved out of NNG15SD26B_36C26126F0235.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Palarum PUP Fall Prevention Solution License - VA Palo Alto

AI Contract Breakdown

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Timeline

PostedMay 27

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)

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Office AddressN/A

ContactsNo contact information available

Full Description

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Provide ongoing technical support for hardware and software issues, including troubleshooting, replacements, and user assistance for Palarum PUP.

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