This Government Contract opportunity from Department Of Defense was posted on June 29, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Technical Support and Helpdesk Services
Contract Overview
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The contract is for Technical Support and Helpdesk Services under a subcontract arrangement with the Department of Defense, specifically managed by the DOD Education Activity. The scope of work requires providing Tier 1–2 technical support to resolve user issues and manage system access during Eastern business hours, with performance governed by defined service level agreements to ensure timely and reliable assistance. The solicitation was posted on June 29, 2026, and responses are due by July 10, 2026, at 4:00 PM Eastern Time, with the place of performance centered in Alexandria. The NAICS code 541519 categorizes the work under other computer related services, indicating a focus on IT support functions rather than software development or hardware maintenance.
General Info
Agency
NAICS
Place of Performance
Alexandria, VA, USASet-Aside
Documents
This scope was carved out of HE125426QE069.
The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.
Consortium Membership and Assessment Licensing
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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