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This Government Contract opportunity from Department Of Defense was posted on June 29, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and Helpdesk Services

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541519
New
Federal
Joint Region Marianas Audio Visual (AV) Refresh
Solicitation # N6264926QH044
Solicitation N6264926QH044 is a total small business set-aside for an audio visual refresh of the Building 200 Flag Conference Room at Joint Region Marianas in Piti, Guam. The project, managed by NAVSUP FLT LOG CTR Yokosuka, aims to upgrade primary display and audio capabilities while ensuring dependable presentation connectivity for NIPRNet and SIPRNet government computers. The scope requires the integration of new components with existing government-furnished equipment, including SVTC codecs, cameras, and control panels. The period of performance is scheduled from September 28, 2026, to December 31, 2026, with all work performed at the destination in Guam. The contract is a firm-fixed-price award based on a best value trade-off process. Evaluation is divided into three factors, with technical capability and past performance combined being more important than price. Technical proposals must include a high-level strategy, system architecture diagrams, an execution plan with a disruption mitigation strategy, and integration details. Past performance is evaluated based on relevance to military or secure federal AV installations within the last five years. The project is divided into five CLINs covering project coordination, equipment installation, programming, system validation and training, and the removal of old property. Submission requirements mandate a two-volume proposal delivered via email by September 17, 2026. Volume I covers technical capability and past performance with a 23-page limit, while Volume II contains the pricing schedule. Amendment 0001 updated the performance work statement to clarify equipment reuse and incorporated a conference room floor layout. Contractors must comply with U.S. citizenship and security requirements for site access and utilize the Wide Area WorkFlow system for electronic invoicing.
Navsup Flt Logistics Ctr Yokosuka

POSTED

about 13 hours ago

DEADLINE

in 5 days

AI Contract Overview

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The contract is for Technical Support and Helpdesk Services under a subcontract arrangement with the Department of Defense, specifically managed by the DOD Education Activity. The scope of work requires providing Tier 1–2 technical support to resolve user issues and manage system access during Eastern business hours, with performance governed by defined service level agreements to ensure timely and reliable assistance. The solicitation was posted on June 29, 2026, and responses are due by July 10, 2026, at 4:00 PM Eastern Time, with the place of performance centered in Alexandria. The NAICS code 541519 categorizes the work under other computer related services, indicating a focus on IT support functions rather than software development or hardware maintenance.

General Info

Technical support and helpdesk services for DOD Education Activity in Alexandria, Tier 1–2, Eastern hours, SLA-driven, due July 10, 2026.

Agency

Department Of Defense → DOD Education ActivityView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Alexandria, VA, USA

Set-Aside

NONE

Documents

This scope was carved out of HE125426QE069.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → DOD Education Activity
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → DOD Education Activity
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide Tier 1–2 technical support for user troubleshooting and system access with defined SLAs during Eastern business hours.

More opportunities from Department Of Defense → DOD Education Activity

Same awarding agency

NAICS: 485410
New
Federal
DoWEA Daily Commute Student Transportation Services to the Baumholder Military Community, Germany
Solicitation # HE1254-27-RE-BAUMHOLDER
The Department of Defense Education Activity (DoWEA) is conducting market research via a Request for Information (RFI) to identify qualified companies capable of providing comprehensive student transportation services for the Baumholder Military Community in Germany. The scope of work includes daily commute services, special education (SPED) transportation with trained safety aides, and curricular or co-curricular transport for sports and day trips. The planned period of performance is set to begin on August 1, 2027, with a contract structure consisting of a base year and four option years, plus a potential six-month extension under FAR 52.217-8. The requirement is classified under NAICS code 485410 and PSC V222. Prospective contractors must provide all necessary personnel, vehicles, and equipment while adhering to strict safety and security standards. Key requirements include valid Commercial Driver's Licenses, First Aid and CPR certifications, and specific language proficiency in both the Host Nation language and English (B1 level). All personnel must undergo rigorous background checks and fingerprinting per DoDI 1402.05, with a zero-tolerance policy for specific criminal offenses. The government will utilize a Quality Assurance Surveillance Plan (QASP) and require the contractor to maintain a Quality Control Plan, including daily vehicle inspections approved by the Contracting Officer's Representative. Interested vendors must be registered in the System for Award Management (SAM) and are requested to submit a statement of interest, a capability statement of no more than three pages, and a non-binding Rough Order of Magnitude (ROM) cost estimate. Submissions must be sent electronically to the designated points of contact by 12:00 PM EDT on September 15, 2026, using the subject line HE125427REBAUMHOLDER. This RFI is for planning purposes only and does not constitute a formal solicitation or a commitment to award a contract.
School and Employee Bus Transportation

POSTED

3 days ago

DEADLINE

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NAICS: 493110
New
Federal
DoWEA Pacific South District Warehouse Support Services
Solicitation # HE125426QE090
The Department of War Education Activity (DoWEA) is seeking a Firm-Fixed-Price purchase order for warehouse and logistics support services in Okinawa, Japan, under solicitation HE125426QE090. The contract covers a base period from October 1, 2026, through September 30, 2027, supporting the Pacific Region Office at Torii Station and various district offices and schools across Camps Kinser, McTureous, Foster, Lester, and Kadena Air Base. The contractor is responsible for providing all management, personnel, and resources necessary for warehouse operations, including inventory management, shipping and receiving, property disposition, furniture assembly, and general logistical support. Normal operating hours are Monday through Friday, 7:00 a.m. to 4:00 p.m., with requirements for emergency or after-hours support. The government will provide certain forklifts and electric pallet stackers, while the contractor must provide other necessary vehicles and ensure all operators are properly certified and licensed. Performance is measured against a Quality Assurance Surveillance Plan with strict acceptable quality levels, such as 100% accuracy for hazardous material handling and 98% accuracy for inventory and logistical work requests. Award evaluation is based on staffing capability and past performance, requiring vendors to submit detailed references and certifications. Following Amendment 0001, which updated the Performance Work Statement regarding workload and equipment, the quotation submission deadline has been extended to 2:00 PM Japan Standard Time on September 10, 2026.
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POSTED

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DEADLINE

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