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Technical Support and Performance Analytics

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract involves providing Tier 2 and Tier 3 technical support along with performance analytics services utilizing the Entity platform, aimed at optimizing network performance and delivering actionable insights. It is a subcontract awarded by the Information Technology Division under the Department of Homeland Security, focusing on advanced technical assistance and data-driven network management solutions. The work will be performed in Chandler, with a focus on supporting the agency's IT infrastructure through high-level technical expertise and analytics. The contract falls under NAICS code 541512, indicating software-related services, and centers on enhancing network efficiency and troubleshooting complex technical issues to ensure operational effectiveness.

General Info

Provide Tier 2/3 technical support and performance analytics to optimize DHS network in Chandler.

Agency

Department Of Homeland Security → Information Technology DivisionView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Chandler, AZ, 85226, USA

Set-Aside

NONE

Documents

This scope was carved out of JA260117.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Monitoring Software

AI Contract Breakdown

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No contract breakdown available.

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Timeline

PostedMay 1

subcontract

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → Information Technology Division

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Homeland Security → Information Technology Division

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide Tier 2/Tier 3 technical support and performance analytics using the Entity platform to optimize network performance and generate actionable insights.

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