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Technical Support and Performance Analytics

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract involves providing Tier 2 and Tier 3 technical support along with performance analytics services utilizing the Entity platform, aimed at optimizing network performance and delivering actionable insights. It is a subcontract awarded by the Information Technology Division under the Department of Homeland Security, focusing on advanced technical assistance and data-driven network management solutions. The work will be performed in Chandler, with a focus on supporting the agency's IT infrastructure through high-level technical expertise and analytics. The contract falls under NAICS code 541512, indicating software-related services, and centers on enhancing network efficiency and troubleshooting complex technical issues to ensure operational effectiveness.

General Info

Provide Tier 2/3 technical support and performance analytics to optimize DHS network in Chandler.

Agency

Department Of Homeland Security → Information Technology Division

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Chandler, AZ, 85226, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedMay 1

subcontract

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → Information Technology Division

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Homeland Security → Information Technology Division

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide Tier 2/Tier 3 technical support and performance analytics using the Entity platform to optimize network performance and generate actionable insights.

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