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Telematics Technical Support Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

California → Public Works Department, BSFMDView Agency

NAICS

541513 - Computer Facilities Management ServicesView NAICS

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of 2026-RFP-0394.

The full solicitation package (14 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

GPS Asset Tracking Solution

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Timeline

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Organization & Contact Information

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AgencyCalifornia → Public Works Department, BSFMD
ContactsNo contacts available
OfficeN/A
Organization / Agency
California → Public Works Department, BSFMD
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides ongoing technical support and maintenance for prime contractors on City of Pasadena Public Works Department projects. Troubleshoots hardware failures in the field and monitors network connectivity via VPN (IPSec, SSL/TLS) and 4G LTE. Utilizes remote monitoring tools and two-factor authentication systems while adhering to City DoIT security procedures for data center and physical asset protection. Delivers maintenance logs, uptime reports, and resolved support tickets.

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