The City of Jackson is seeking bids from responsible firms to provide Third Party Administration for the City of Jackson Medical, Dental and Vision Benefit Plans. Sealed bids will be received by the City Clerk of Jackson, Mississippi at 219 S. Presiden

The City of Jackson, Mississippi, is soliciting proposals for Third Party Administration (TPA) and insurance management services for its employee benefit plans. The scope includes the administration of a self-funded medical and prescription drug plan, as well as fully insured dental and vision plans for employees, retirees, and their dependents. The initial contract term is set for January 1, 2027, through December 31, 2027, with the possibility of four additional one-year renewals based on performance, pricing, and budget availability. Proposals must be submitted by September 1, 2026, at 3:30 PM CST to the City Clerk of Jackson. Qualified firms must possess at least five years of documented experience managing benefit plans for public-sector employers and maintain a SOC 2 Type II certification or equivalent cybersecurity standard. The City will evaluate proposals based on a weighted system focusing on price, network access, plan design, and administrative capabilities, with a distinct preference for providers offering integrated virtual care without additional per-employee-per-month charges. The selected TPA will be held to strict performance benchmarks regarding claims accuracy, processing speed, and call center responsiveness, with 15 percent of annual administrative fees placed at risk to ensure these standards are met. All services must comply with Mississippi state law and federal statutes, including HIPAA and the ACA.